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All reviewsthe managersno liftgreat locationwashing machinesix nightswithin walking distancebbq areathe ground floornice poolclose to pacific fairshort walk to the beachhigh riseair congreat holidaytoilet paperthoroughly enjoyed our stayoasis shopping centre
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Reviewed 22 September 2017 via mobile

Although older and no lift we thoroughly enjoyed our stay. The apartment was equipped with washing machine and dryer and also a dishwasher. It's close to Pacific Fair, The Casino, Oasis Shopping Centre, The Light rail and restaurants.

Stayed: September 2017, travelled as a couple
2  Thank Deanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tess and Ben V, Manager at Aruba Surf Resort, responded to this reviewResponded 25 September 2017

Hi Deanne,
Thank you for your review, great to hear you thoroughly enjoyed your stay and the apartment had all the facilities you required. We hope to see you again at Aruba Surf Resort.
Tessara & Benjamin.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

The heated spa was nice in the early evening (pool too cold for adults). The gardens are well looked after. It is a short walk to the beach and an impressive beach-side playground for children. This is a low-rise building - much nicer than high-rise IMO.

Stayed: September 2017, travelled as a couple
1  Thank Cate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tess and Ben V, Manager at Aruba Surf Resort, responded to this reviewResponded 25 September 2017

Hi Cate!
Thank you for your review, glad to hear you enjoyed your stay and enjoyed the spa.
We look forward to seeing you again one day.
Tessara & Benjamin.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017

Stayed in this low rise Resort and had a marvellous 2 weeks there. The managers Tess and Ben could not have been more helpful. The room was ideal with a sunny balcony and pool outlook.The room was most comfortable with all the necessities eg. dish washer, stove, fridge{ new], toaster[new],washing machine and dryer[new].Grounds well maintained, Ben always on the go.Very close walking distance to shops and surf beach. Underground car parking, free.We look forward to returning next year.

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank whiskybravo50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tess and Ben V, Manager at Aruba Surf Resort, responded to this reviewResponded 25 September 2017

Thank you for staying with us and thank you for taking the time to review Aruba Surf Resort. We're happy to hear you enjoyed your stay and we look forward to seeing you next time!
Tessara & Benjamin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2017 via mobile

Close to the beach, close to shops and casino and still far enough away that it's quiet at night.

Great customer service as soon as I arrived I'll definitely recommend this place to anyone looking for somewhere affordable to stay on the Gold Coast

Stayed: July 2017, travelled with friends
1  Thank Joshh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tess and Ben V, Manager at Aruba Surf Resort, responded to this reviewResponded 17 July 2017

Hi Josh, thank you for writing a review for Aruba Surf Resort, we are happy to hear you enjoyed your stay and found the resorts location convenient. We hope to see you again in Broadbeach.
Tessara & Benjamin

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Reviewed 12 July 2017

.. but that's about it. While this place is conveniently located and quiet at night, it's tired and generally unclean and needs a thorough tidy up in all respects. There was also a $15 linen charge which I see other reviewers were also not alerted to when booking. If you're looking for a cheap place to stay then it will probably do the job - but only if you're not planning on spending much time there.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank neutron0911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tess and Ben V, Manager at Aruba Surf Resort, responded to this reviewResponded 14 July 2017

Thank you for taking the time to write a review, we are sorry to hear you found the apartment tired and unclean, we take cleanliness very seriously and will take your comments on-board with hopes to improve guest experience. We apologise you were not aware of the $15 linen fee, this is advertised and only applies when guests wish to utilise the sofa bed.
We hope to welcome you to Aruba Surf Resort in the future for a positive stay,
Tessara & Benjamin.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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