On arrival everything seemed normal; the 2 bed apartment was spacious enough for two adults and 2 young adults. Unfortunely through the second day of our stay a terrible odour was permeating from the bathroom, sewage type smell. I brought it to management’s attention - nothing was done! When discussing it with management they inferred that there was no smell, an insult when we could all smell it and visitors as well. They also suggested we not use the bathroom and use only the ensuite - why? when we had paid for a two bedroom two bathroom apartment. This also negated there that there was no smell. No discount was offered.
It tarnished our holiday slightly and wished that some acknowledgement or recompense was offered.More
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