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“Below Average”

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Pelican Cove Apartments
Certificate of Excellence
Reviewed 17 January 2010

On arrival everything seemed normal; the 2 bed apartment was spacious enough for two adults and 2 young adults. Unfortunely through the second day of our stay a terrible odour was permeating from the bathroom, sewage type smell. I brought it to management’s attention - nothing was done! When discussing it with management they inferred that there was no smell, an insult when we could all smell it and visitors as well. They also suggested we not use the bathroom and use only the ensuite - why? when we had paid for a two bedroom two bathroom apartment. This also negated there that there was no smell. No discount was offered.
It tarnished our holiday slightly and wished that some acknowledgement or recompense was offered.

  • Stayed: January 2010, travelled with family
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3  Thank G-C-Black
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 - 110 of 110 reviews

Reviewed 1 January 2010

We love Pelican Cove. Dec 2007 was our third time staying here, and we are planning to go back in 2010. The rooms are very spacious, the kids have plenty of room to do their own stuff. Two pools and two spas are fantastic. The location is superb - a quiet riverfront property only 10 minutes from MovieWorld, 10 minutes from SeaWorld, and without all the hustle and bustle of Surfers. The staff are very friendly and helpful.

If you are looking for high class well-appointed rooms, then Pelican Cove is not your place. But if you are a family with young children looking for spacious rooms with simple, comfy furnishings, full kitchen and laundry, at a great price, then Pelican Cove is perfect!

  • Stayed: December 2007, travelled with family
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3  Thank D0cBr0wn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2009

Stayed at the Pelican Cove Resort for 5 nights. We found the resort to be peacefull and quiet ( It was just before Schoolies) Lovely Pools and BBQ area. Rooms ok size and clean.Service from Laurie was great.Resort was very well maintained. Would reccomend this for a family or if you dont want to get caught up with the party of Surfers Paradise. Car park is free but a tight squeeze.Close to local shopping centre and Sea World. Would go back again

  • Stayed: November 2009, travelled with family
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3  Thank Lovethegoldcoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2009

Our large family group stayed at Pelican Cove last november. We got a good deal through coke vouchers (now unavailable), but you can find deals for pay 5, stay 7.

We had 3 two bedroom apartments. 2 apartments were of a good standard with neat furnishings and were clean. The other apartment had furnishings of a lower standard, but was still clean. I think the apartments are privately owned so the standards do vary a bit.

Each apartment had everything you need, inc full kitchen with dishwasher and microwave. They were air conditioned in the lounge area. There were 2 bathrooms, great for the kids and adults. In one room we had a nice queen size bed with built in robe and ensuite. The kids had 2 single beds in the other room with built in robes also. There was cable tv (limited channels), but it had nickleodeon for the kids.

We will definitely stay there again when we go to the gold coast. In fact, we stayed at the seaworld resort for 4 nights as well as there, and our kids said they would prefer to stay at Pelican Cove because of the rooms and the pool!!!!!

There was a nice balcony area with chairs and table. All the apartments overlooked the pool area and nearby canal, which was very nice. There was a good size heated pool and spa, and another smaller pool which wasn't heated. There was a double bbq area and plenty of tables/chairs around the area. There is a small jetty onto the canal, and my son sat and fished there. Nice half size tennis court too.

If you want night life I don't recommend this resort as it is a bit far away at biggera waters. But it is very quiet, and the staff who run the place are very nice and helpful. They can help book tours too. There is a bus stop nearby, but we hired a car. The resort is fairly close to Harbour town shopping centre and the theme parks, so you don't have to drive through the city and lots of traffic. It's only about 50 metres to the broadwater and there is a long walkway along the water, and it's great for morning walks (very beautiful)


There is underground car parking which is very secure, you need your key to access it. We had no trouble with our parks as there was one for every room.

  • Stayed: November 2008, travelled with family
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2  Thank fiveofusnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2009

Great service, friendly people, excellent facilities. Central to all main attractions. Well maintained. Handy to shopping centres. Walk away from beach, and wonderful scenery of massive high rise buildings of Surfers Paradise, across the water. Lovely marina's, for children to play, swim and fishing. Need I say more. Our first family vacation, was an absolute joy! Couldn't have picked better place to stay. Our family consists of, two adults, two teens, two children. This resort fulfilled all our needs, and more! =)

  • Stayed: March 2009
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3  Thank happybay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pelican Cove Apartments

Address: Cnr Back & Burrows Sts., Biggera Waters, Gold Coast, Queensland 4216, Australia
Region: Australia > Queensland > Gold Coast > Biggera Waters
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 5 Speciality Lodging in Biggera Waters
Price Range: $123 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pelican Cove Apartments 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Pelican Cove is a three level complex accessed by stairs. The complex is in a U shape with lounge room balconies overlooking the beautiful gardens, 2 pools, tennis half court, bbq's and waterway. The apartments sleeps 1 - 7 guests*with 2 bathrooms,washing machine & dryer, full kitchen, open dining and lounge area. Cable/Foxtel tv with sports, news, movies & kids channels, air-conditioner in the lounge, free parking, heated pool to enjoy in a relaxing atmosphere. Pelican Cove is in a great location, walking distance to local shops, Broadwater and only 15 minute drive to the Gold Coast's world famous themeparks! Onsite Managers have maps, brochures, dvd's & books at Reception and are able to arrange dinner shows, cruises and tours. *See apartment details for inclusions. ... more   less 
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Also Known As:
Pelican Cove Apartments Gold Coast, South Pacific - Australia

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