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Reviewed 7 March 2017

Second time at this hotel, staff are amazing and so helpful, as is maintenance, gardens food and facilities, the location is great as there is a very flat walkway along the beach, about two miles, to the village of Morro Jable where there are great bars and restaurants. The only problem maybe for the disabled as access to the walkway is by steps and ramps and or by a fairly steep ramp
It may well have been the time of year as we went in January last year and February this, but the hotel entertainment was pretty much dedicated to the German guests, this however didn't affect the enjoyment of our stay
We will definatley go again

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Iberostar
Thank Mikejjohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Playa Gaviotas Park, responded to this reviewResponded 8 March 2017

Dear Mike,

We would like to thank you for choosing IBEROSTAR Playa Gaviotas Park for your holiday. Your friendly comment is an incentive for us to continue to the best of our ability so that all our guests feel as comfortable as you were in our hospitality. The fact that you could have a nice time in our hotel is an excellent confirmation of our efforts.

The daily dedication of our highly motivated and competent team in their various areas of expertise is to ensure a particularly pleasant ambience so our guests feel very well cared for at all times. The fact that we could achieve this with you is very important to us.

We would like to thank you for your helpful feedback and will gladly forward it accordingly on your behalf. We attach great importance to every detail available to us in order to ensure that our guests always have a very pleasant stay in our hotels.

Thank you once again for sharing your review and we hope to continue to include IBEROSTAR in your future holiday arrangements.

Yours Faithfully,

Quality Manager
IBEROSTAR Playa Gaviotas Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2017

Had an enjoyable week, some building work going on but we were forewarned and it did not impact our holiday. There were plenty of sunbeds and none of the usual reserving, staff in general were very friendly the only issue being the presumption that we were German as most guests were, the restaurant staff appeared to be very child centred as well. The choice and variety of the food was good, in general with a lot of buffet style meals there were some issues with temperature.Free wifi in all areas was also a bonus, our room was classified as a junior suite however it was not dissimilar to standard rooms in other hotels

  • Stayed: February 2017, travelled as a couple
    • Value
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2  Thank Coljb252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Playa Gaviotas Park, responded to this reviewResponded 21 March 2017

Dear Guest,

We would like first and foremost to thank you for choosing IBEROSTAR Las Dalias for your recent holiday to Tenerife and also for making the effort to share your opinion with us and the community of Tripadvisor.

Every day is a new and exciting challenge for us based on providing our guests a feeling of staying at another home from home. Our highly motivated and competent team ensures that our service as well as our hotels extensive facilities provides a holiday feeling of the very special kind for our guests.

It is nice to know that we managed to achieve this and that you have published this complimentary review on our behalf. Again we thank you for your feedback and we hope to welcome you back again soon.

Best Regards,

Quality Manager
IBEROSTAR Playa Gaviotas Park

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Reviewed 1 March 2017

  • Stayed: January 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IberostarHoteles, Quality Manager at Iberostar Playa Gaviotas Park, responded to this reviewResponded 22 March 2017

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Reviewed 28 February 2017

Room Tip: Maybe a mini bar would be an advantage especially upon arrival
  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IberostarHoteles, Quality Manager at Iberostar Playa Gaviotas Park, responded to this reviewResponded 3 March 2017

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Reviewed 24 February 2017

What makes it so good?

* The same friendly staff - low staff turnover always indicates good management.
* Great range of dishes, lots of flavour, hot food is kept hot.
* Themed cuisine evenings. Particular how score to Chinese chef.
* Branded drinks, included in price, are known brands.
* Bright and well cleaned rooms.
* Pool area is better sheltered from Fuerteventura wind than many.
* My request for a room move was granted with friendly service.

Restaurant background music is pleasant. I suggest that less repeating of music tracks would be of benefit.

Thanks to all at the hotel. Need to organise my next visit now.

Room Tip: Be aware that in rooms on floor 4000+, located above the theatre, you will hear music etc. from the theatre.
  • Stayed: February 2017, travelled solo
    • Sleep Quality
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5  Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Playa Gaviotas Park, responded to this reviewResponded 28 February 2017

Dear Robert,

We would like to thank you for choosing IBEROSTAR Playa Gaviotas Park for your holiday. Your kind review is an incentive for us to continue working in a motivated fashion and to give our absolute best so that all our guests feel as comfortable as you were.

The fact that you had such a nice time in our hotel is an excellent confirmation of our team effort. The daily dedication of our highly motivated and competent team in their various areas is to ensure a particularly pleasant ambience for our guests to always feel very well cared for. The fact that we could achieve this with you really is very important to us all at IBEROSTAR.

We would like to thank you for your helpful feedback and we will certainly be forwarding it to the appropriate management. We thoroughly appreciate the importance of such details as they assist us in our quest to provide our guests with the very best experiences whilst in our hospitality.

Again we thank you for your kind words and look forward to your next visit to an IBEROSTAR Hotel & Resort.

Yours Faithfully,

Quality Manager
IBEROSTAR Playa Gaviotas Park

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