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Traveller rating
3,170
1,062
409
135
104
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All reviews grand palladium sports bar a la carte restaurants nature reserve main restaurant buffet restaurant white island entertainment team great holiday kids club close to the airport all inclusive hotel crisps the lion king guest services family holiday plenty of sunbeds
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Reviewed 11 August 2021 via mobile

Once again our family holiday has been nothing but spectacular, i’ve included the highlights below. All food and drink was absolutely stunning, so much choice and always something for everyone. Cleaning throughout the entire hotel complex was to an extremely high standard. Special shout-outs:
Entertainment- Julie, Amy, Marcel, Richie.
Bar staff- Roly, Richard, Merby.
All of the above made the hoilday extra special and are a credit to the hotel. Can’t wait to see you all again in 2022! Ps thank you u Julie for my T shirt

Date of stay: August 2021
Trip type: Travelled with family
Thank andrewkimpton
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Customer Care, Other at Grand Palladium Palace Ibiza Resort & Spa, responded to this reviewResponded 12 August 2021

Dear AndrewKimpton,

Thank you so much for taking the time to share such lovely feedback with us regarding a recent Grand Palladium Palace Experience!

We would love to have the joy of looking after you again in the near future.

Kindest regards,

Eva R,
Hospitality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2021

From start to finish, this is by far the BEST hotel I have ever stayed at.
The resort is huge and split between two complexes. We stayed at the Palladium palace side but could also share the amenities at The White Islands

Situated very close to the airport so transfer was really quick. Yes there's a little noise from air craft taking off and landing but we actually enjoyed watching them

Palladium palace is definitely the best side to be at. The rooms we had were in block 3000 which is central to everything. Our rooms were overlooking the main pool area where all the daytime activities occur
The other side of block 3000 overlooks the quieter pool area

The rooms are spacious and immaculate. Free mini bar on arrival containing water, soft drinks and a couple of beers

The mini bar is stocked daily with water but if you want anything else, it's payable after the complimentary initial drinks

The hotel was relatively quiet when we arrived but has started to get busier

Check in was swift although our rooms weren't quite ready as we arrived at mid day (check in is 3pm)

We were shown to the sports bar for drinks and food whilst we waited for our rooms which were ready for us within an hour of arrival

There are plenty of sunbeds for everyone, and what I loved is the fact that there's no mad dash to get a bed like there is in most hotels I have stayed at

The pools are awesome and huge with lifeguards on each day. Forget your large inflatables though as they are strictly forbidden in the pools - which is a good thing tbh

Pool bars are excellent and the fruit sangria is a must - delicious
Pina Colada is awesome too

The animation team work extremely hard and long hours with loads of activities during the day. Aqua Zumba is definitely a highlight

They cater for young and old

The hotel is very Covid safe, lots of hand sanitizer readily available throughout. Strict protocol of wearing masks inside the hotel and walking around the buffet

Temperature check each time you enter the main buffet restaurants

The food is A-MAZE-ING at breakfast, lunch and dinner. Loads of different foods to suit every taste and freshly cooked meats, fish and chicken to order

They have themes each evening at both buffet restaurants, we chose to eat at the Palladium palace

Tables were always available

We booked the Mexican a la carte one of the nights and I can honestly say that the food and service was excellent

The evening entertainment was fantastic with several different shows throughout the week and live music bands/tribute acts

The Lion king and The greatest Show is a must. Excellent performances from the animation team
The soul hunters were simply amazing too

Loved every minute of it

Date of stay: August 2021
Trip type: Travelled with family
Thank bakerboy123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Customer Care, Other at Grand Palladium Palace Ibiza Resort & Spa, responded to this reviewResponded 12 August 2021

Dear Bakerboy123,

Thank you so much for taking the time to share such lovely feedback with us regarding a recent Grand Palladium Palace Experience!

We would love to have the joy of looking after you again in the near future.

Kind regards,

Eva R,
Hospitality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2021

Beautiful holiday excellent services good food in abundance loft of fun an opportunity not to be missed with the acquagym of super Ricky . Thanks to all the hotel staff we will certainly be back again next year

Date of stay: August 2021
Trip type: Travelled with family
Thank A162BDelenag
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Customer Care, Otros at Grand Palladium Palace Ibiza Resort & Spa, responded to this reviewResponded 11 August 2021

Dear A162BDelenag,

We are really thrilled to read how much you enjoyed your stay. Our aim is indeed to please our guest and we are more than happy that were successful and could meet your expectations.

Thank you for your beautiful words to Ricky and all staff members, they will be very proud reading your amazing feedback!

We cannot wait to have you back!

See you soon!

Diana L
Hospitality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2021

I fall in love at the hotel and for sure we will be back. We enjoy our stay the food very delicious and the bar are great and staff are great and approachable greet you every time they see you. Its really 5 star hotel

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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1  Thank ashshirleyannesp2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Customer Care, Otros at Grand Palladium Palace Ibiza Resort & Spa, responded to this reviewResponded 11 August 2021

Dear ashshirleyannesp2021,

Thank you so much for sharing such an amazing review!

It makes us proud to read all your positive comments about tour gastronomic offer and staff members.

It is the result of the great job that the team does every day and receiving positive feedback like yours is the best reward.

We hope to welcome you back very soon, it will be a great pleasure!

Warmest regards,

Diana L
Hospitality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2021

The quality of the hotel shows is simply outstanding. A highlight was the Michael Jackson tribute. The level of entertainment was incredible with professional dancing, sets, lights and music.

Dancers, Felicitas Babari and Barbara, are a must see if they don’t get signed for a Broadway musical before!

Felicitas Babari has the grace of a ballerina!

Thank you all for your magic!

Date of stay: August 2021
Trip type: Travelled with family
1  Thank Z1196XPsimonm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Customer Care, Otros at Grand Palladium Palace Ibiza Resort & Spa, responded to this reviewResponded 11 August 2021

Dear Z1196XPsimonm,

We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at Grand Palladium Palace Ibiza.

It makes us proud to read all your positive comments about our entertainment team. It is the result of the great job that the team does every day and receiving positive feedback like yours is the best reward.

We will communicate your lovely words to all dancers mencioned, thank you so much for your appreciation!

We hope to welcome you back very soon, it will be a great pleasure!

Warmest regards,

Diana L
Hospitality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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