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Traveller rating
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All reviews mg marg special thanks winter greens family room kazi road close to mg road summit hotel breakfast buffet excellent stay front office premium room walkable distance comfortable stay welcome drink reception staff hotel is located travel desk
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Reviewed 29 January 2021

* I would rate this property as very good due to its proximity to the city centre i.e. MG Marg

* Rooms are of good size and are equipped with heaters.

* Water pressure at the top floors is poor.

* The hotel is approximately 1.8 Kms from the Deltin Denzong Casino which offers a free pick-up and drop service. The Casino entry coupons can also be purchased from the Fern Denzong's reception itself.

* Mayfair Casino is over-hyped and is located 12-15 km from the city centre.
* Buffet breakfast is average. The service tends to get pretty slow in case the hotel is running at full capacity.

* Do visit Baker’s café, their food is pretty good especially the cold coffee.

* Avoid visiting North and East Sikkim in the months of December, January, and February in case you want to cover the places in its entirety. Every tourist attraction in Lachen and Lachung is susceptible to getting shut due to snowfall. We were unable to visit a single place.

* A suggestive trip itinerary can be a) Day 1- Land in Bagdogra, River rafting on the way to Gangtok at the Tiesta river, Night stay in Gangtok b) Day 2-Proceed to Lachen and stay the night c) Day 3- Visit Gurudongmar Lake, Chopta Valley and Kala Pathar, proceed to Lachung d) Day 4- Visit Yumthang and Zero point and move back to Gangtok e) Day 5-Visit Changu Lake and Nathula Pass. The local site seeing in Gangtok includes Hanuman Tok, Ganesh Tok, Tashi View Point, Ropeway, Para Gliding, Bakthang Waterfall (dried), Ban Jhakri Falls, Handicraft Industry, Do Drul Chorten Monastery and Flower Show.

Date of stay: January 2021
    • Location
    • Rooms
    • Service
1  Thank savvysailesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit Mishra, General Manager at The Fern Denzong Hotel & Spa Gangtok, responded to this reviewResponded 3 weeks ago

Dear Sir

Greetings from The Fern Denzong Hotel & Spa, Gangtok !

It was our pleasure hosting you at The Fern Denzong Hotel & Spa, Gangtok. We always do our utmost to provide the highest quality hotel experience, Thank you for sharing your thoughts and encouraging our staff. We try making every effort to ensure each and every guest benefits from a very pleasant and enjoyable hospitality experience.

Best regards,

Amit Mishra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2021

The hotel is advertized a lot but there is no quality. The service is extremely poor of the hotel. We called the reception for a service atleast 5 times in an hour but they didbt turn up, saying there are a lot of guest in the hotel so they are taking time managing all.

Date of stay: January 2021
Trip type: Travelled with friends
Thank Raghav1705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit Mishra, General Manager at The Fern Denzong Hotel & Spa Gangtok, responded to this reviewResponded 3 weeks ago

Dear Sir

Greetings from The Fern Denzong Hotel & Spa, Gangtok !

We have investigated and taken this matter seriously.

Thanking you.
Amit Mishra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2021 via mobile

One of the best hotels nears mg marg . Well behaved staffs , good food and very hygenic . Rooms are quite spacious . Huge variety of food in the morning buffet breakfast . Was an amazing stay. Will recommend everyone to stay here .

Date of stay: January 2021
Thank saurav8292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit Mishra, General Manager at The Fern Denzong Hotel & Spa Gangtok, responded to this reviewResponded 3 weeks ago

Dear Sir

Greetings from The Fern Denzong Hotel & Spa, Gangtok !

It was our pleasure hosting you at The Fern Denzong Hotel & Spa, Gangtok. We always do our utmost to provide the highest quality hotel experience, Thank you for sharing your thoughts and encouraging our staff. We try making every effort to ensure each and every guest benefits from a very pleasant and enjoyable hospitality experience.

Best regards,

Amit Mishra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021 via mobile

Location : 2 minutes walk to MG Market

The Fern Denzong Hotel & Spa Gangtok is undoubtedly the best hotel to stay when you are in Gangtok. The staff from Duty Manager (Mohan Thapa), Front Office Manager (Abhishek Singh) to the top Management (Mr. Amit Mishra, GM) are very helpful.

We will remember this hotel for one of the most important reason that even under the strict protocols of Covid in the state, The Fern Gangtok managed to organise a New Year Eve Party with all the permissions and made our stay even more memorable.

Due to Covid Protocols the hotel is running with less number of staff but they make sure you don’t feel short of anything during your stay.

Last but not the least I would like extend my thanks to the GM of hotel Mr. Amit Mishra who not only took care of our stay at his hotel but also sorted our stay at Pelling and gave us some good and practical suggestions for sightseeing around Gangtok.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank Saurabh0708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit Mishra, General Manager at The Fern Denzong Hotel & Spa Gangtok, responded to this reviewResponded 21 January 2021

Dear Sir

Greetings from The Fern Denzong Hotel & Spa, Gangtok !

It was our pleasure hosting you at The Fern Denzong Hotel & Spa, Gangtok. We always do our utmost to provide the highest quality hotel experience, Thank you for sharing your thoughts and encouraging our staff. We try making every effort to ensure each and every guest benefits from a very pleasant and enjoyable hospitality experience.

Best regards,

Amit Mishra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2021 via mobile

The Hotel is situated in the Heart of the Town. Staffs were very Polite, Decipline, Well Behave, Food Was Good, Clean and Service in the Restaurant was Excellent. No regrets at all. Keep it up the good service.

Date of stay: January 2021
Trip type: Travelled with family
Thank kynmawlangm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amit Mishra, General Manager at The Fern Denzong Hotel & Spa Gangtok, responded to this reviewResponded 21 January 2021

Dear Sir

Greetings from The Fern Denzong Hotel & Spa, Gangtok !

It was our pleasure hosting you at The Fern Denzong Hotel & Spa, Gangtok. We always do our utmost to provide the highest quality hotel experience, Thank you for sharing your thoughts and encouraging our staff. We try making every effort to ensure each and every guest benefits from a very pleasant and enjoyable hospitality experience.

Best regards,

Amit Mishra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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