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Yael G
Tel Aviv, Israel

good location for the Bavarian wood - but very average hotel

Review of Hotel Vitalesca
2.0 of 5 bubblesReviewed 17 Jul 2013
I have to admit that this was the cheapest hotel we've stayed in Bavaria - but the hotel level suited the price.
The room was OK, though no real view from the small balcony. There was a musty odor in the bathroom which was tiled very old.
But what interupted us above all was the stingiest approach - the light in the elevator was turned off to save electricity and was turned on by the hosts from the reception - the problem was that 80% of the time they were not there. In general it seemed we were the only guests...
We received one soap and a small shampoo bottle.
For breakfast - eggs and croissants were served per the exact number of guests we were.
Though the host was helpful in helping us with the activities around - we tried to stay out most of the day in order to minimize our stay in the room.
Date of stay: July 2013
Trip type: Travelled with family
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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      Reviews (34)
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      3 - 8 of 34 reviews
      Reviewed 1 July 2013

      We came to Neuschonau because of the film festival NaturVision. The festival team has recommended us this hotel and we were more than satisfied. The rooms were nice and clean, the service was perfect and the breakfast as well.

      We have really enjoyed the stay in this hotel!

      Date of stay: June 2013
      • Trip type: Travelled on business
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank SimonBlaschko
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 16 August 2012

      Hotel is very nice, quite, with all facilities: parking just in front of the hotel door, free wi-fi, room with balcony.
      In add, staff is extremely helpful --they gave us an umbrella bacause it was raining, they printed a map with the near restaurant, really outstanding!
      We were travelling with a dog, and also the dog entering the hotel was happy!
      Sure the best choiche to visit National Park as it's really close to the park entrance.
      Higly recommended.

      Date of stay: July 2012
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      1  Thank flendher
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 26 March 2012

      Neuschönau is a quiet (except for the very loud church bells nearby!) Bavarian village, very well located to make the most of the adjacent Bavarian Forest National Park.

      The Vitalesca hotel is nicely appointed and very clean. The staff (in low season, it's basically the owner/manager and one helping lady) is knowledgeable and very helpful. English is spoken here, which is a major improvement over the rest of the village, where German is the only means of communication (plus body language, of course).

      The room I had (260) is described as a "suite" and I selected it because of its own kitchen facilities: being there for a week and with my non-existent German, I thought it could be nice to have the option to prepare and eat meals "at home", so to speak. Well, the "suite" in question not only boasted a nice-sized bedroom with walk-in closet, but also a second bedroom, slightly smaller, and a very spacious living room/dining room/kitchen with a small balcony on the side. The apartment sleeps 4 people and I certainly had plenty of room to spare, for a very reasonable price.

      There were downsides, however: aside from the already mentioned church, the place is located just under the roof, and the bathroom, which looked very spacious at first, was in fact quite limited: even in front of the sink, I sort of had to remain hunched so that my head would not hit the very low ceiling, and taking a shower in the tub was a very cumbersome affair (I'm 1.85 meters, a little over 6 foot). The bathroom towels were also a little too thin and decidedly not fluffy at all, and the little complimentary bottles of hair/body shampoo were too small, and the staff (which diligently cleaned the place every day) seemed to forget to replace them: I had a complement of 3 which was never topped up, even though I stayed 5 nights, and so the last two days, I had to use the little soaps... This is not acceptable.

      The last complaint regarded the wifi network: it was VERY temperamental, not working, then working, then not working again... The owner/manager was very helpful but a bit baffled I think. As I was the only guest in the entire hotel, he ended up allowing me to use his private network, which worked fine and was reasonably fast for such a remote location, but I have a feeling that such a facility would not be made available to just about everyone if there happened to be any number of guests present.

      The breakfast (included in the room's price) was plentiful in quantity and adequate in quality, with very good French croissants (defrosted of course but still very light and tasty).

      All in all, a nice place to stay, which I would recommend without reservation, were it not far that much too low ceilinged bathroom, and the on-and-off wifi.

      Date of stay: March 2012
      • Trip type: Travelled solo
        • Value
        • Location
        • Sleep Quality
        • Rooms
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      1  Thank Blue_439
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 6 March 2022 via mobile
      Google Translation

      Date of stay: March 2022
      Trip type: Travelled with family
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 3 February 2022 via mobile
      Google Translation

      Date of stay: February 2022
      Trip type: Travelled with friends
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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