Having stayed at First World Hotel and Theme Park Hotel, I was expecting more during my 2 nights stay at Resort Hotel Genting. However, I was left feeling very disappointed with this hotel as it has terrible sleep quality. I was given a room on the 3rd floor with a mountain view facing directly at the Theme Park. The hotel room does not have any air-conditioning, as such, I got to open the windows. I had a hard time trying to sleep not because of the noise from the Theme Park (it is closed by 10pm), but from the traffic noise directly from the road leading up to Genting Highlands. To top it off, the room itself has paper-thin walls. The occupants next door have a habit of bathing past midnight and at 6am in the morning. Suddenly, I wished I was staying at First World Hotel instead, never mind that First World Hotel was cramped and small, at least I am able to get a good rest there. Room-wise, complimentary coffee/tea and newspapers were given but not bottled water. TV had international channels like ESPN and Star Sports. The shower heater was eccentric, it was sometimes hot, sometimes cold, totally cannot be controlled as it seemed to have a life on its own. I was also quite surprised that for a 4-Star hotel, it provides those 3-in-1 kind of soap for everything. Checkout was probably the fastest in the...Having stayed at First World Hotel and Theme Park Hotel, I was expecting more during my 2 nights stay at Resort Hotel Genting. However, I was left feeling very disappointed with this hotel as it has terrible sleep quality.

I was given a room on the 3rd floor with a mountain view facing directly at the Theme Park. The hotel room does not have any air-conditioning, as such, I got to open the windows. I had a hard time trying to sleep not because of the noise from the Theme Park (it is closed by 10pm), but from the traffic noise directly from the road leading up to Genting Highlands. To top it off, the room itself has paper-thin walls. The occupants next door have a habit of bathing past midnight and at 6am in the morning. Suddenly, I wished I was staying at First World Hotel instead, never mind that First World Hotel was cramped and small, at least I am able to get a good rest there.

Room-wise, complimentary coffee/tea and newspapers were given but not bottled water. TV had international channels like ESPN and Star Sports. The shower heater was eccentric, it was sometimes hot, sometimes cold, totally cannot be controlled as it seemed to have a life on its own. I was also quite surprised that for a 4-Star hotel, it provides those 3-in-1 kind of soap for everything. Checkout was probably the fastest in the world, took me less than 1 sec as hotel personnel were waiting patiently at the lift lobby to collect the room cards from those checking out.More