We had booked for Oct 6th had a family emergency, we did not have the presence of mind to call to cancel the room....They charged us for the room and when I called they said it was Expedia that had to credit us, Expedia of course said no it was the hotel. I called the Manager of the hotel back and indicated that he had misled me as to who would issue the credit. He then told me that I had to have cancelled by Oct 5th or there was no refund. But I had an emergency I said, sorry no refund. So he misled me and then misled me again..........I would recommend you find another establishment to do business with if you have a choice, this is bad business.
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