I have been in Watamu for holiday and thus while on a private visit to MSA, i just wanted to check out how the hotel is from the inside hence my decision to have lunch here,everything was moving on well until i was asked to sign a waiver for the staff at the hotel to assist me with a wheelchair to the beachfront restaurant where i could have lunch.
It took almost thirty minutes even for them to locate a form i could sign, the wheelchair brought for me was equally too old and rusty that i chose to use my personal wheelchair which i had carried in my car.Everything proceeded well after the signing of the waiver form which essentially was to absolve the hotel from any liability should i get any accident while being assisted around the hotel! Everything went on well, had great food and was laughing while heading out with those who were assisting me but i didnt fail telling them i felt discriminated even though i was a paying customer.
I am sure the hotel can do better, if it signing forms then all visitors need to sign them not only those with disabilities for sure this is 21CMore
- Free Wifi
- Free parking