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Reviews (1,178)
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1 - 6 of 1,178 reviews
Reviewed 10 October 2017

Italian resort only for these guests. Room with old bathroom, no telephone , no tv, no service.
Italian cuisine so not local, low quality.
All inclusive is wrong ! It's board only.
One private swimming pool and the second to share with guests lilypalm resort nearby!
Good welcome for italian People only.
Wifi access only possible at the front if the desk.
It is usual to have no power so no water for bathroom if you donnt ask to the desk to start engine to make power with gasoil.
Itnis possible to find better nearby.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
2  Thank globbtrotters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2017

During the morning of my first full day at Aquarius, the equivalent of $350 in USD and Euros was taken from my room. Worse yet, Aquarius management did not seem to take the robbery seriously, calling it "impossible" when reported, and it was left to me to report to the police and get them involved (Watamu police report #DB 33/24/1/017). The matter is still being investigated. It was a further indication to me how poorly/irresponsibly this was handled on Aquarius' end that i found out upon checkout that the individual who was cleaning my room the day i was robbed, one of the only people who would have had access during the limited window where the money was taken, was allowed to continue to do so after the robbery even though he had yet to be questioned and cleared by the police. There is something going on at this resort that no one wants to acknowledge.

Aside from this major incident, my stay was largely positive. The hotel itself is attractive and grounds well maintained, the food good (although perhaps could be a little more varied), and the local Kenyan staff very friendly and helpful. I stayed in two room categories, "single" and "regular." The single room i stayed in had some problems with it..air conditioner leaked, shower sprayed everywhere, and hot water was inconsistent. Yet for the price, i'd still consider those a good value. Much better were the regular class of rooms that were much larger than the "single" rooms, most with balconies, and with none of the issues mentioned with the single rooms. One issue for the whole prorperty were daily power outages of various lengths that, for some reason, caused the water to shut off when they occurred. Also note that the wifi signal will only likely reach a few of the rooms, and only can be 100% counted on in the lobby area.

If you are a diver, highly recommended is Bluefin Diving, who operates out of a nearby resort and offers free picks ups from Aquarius.

So if i hadn't have gotten robbed, my stay would have been pretty pleasant, BUT i was. Since something like that did happen here, be aware, and be equally as concerned that when something this major occurs to a guest local management can't be counted on to treat the matter with the appropriate level of seriousness.

Room Tip: regular class rooms facing pool, nearest to lobby for wifi access
Stayed: January 2017, travelled solo
5  Thank dacoppel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2016

I stayed in a Standard Room which is big (with a big Lamu style bed), Matteo, the Manager is always around to answer your questions, staff is very helpful and the pool at Mapango Restaurant (on the beach/inside the property) has great views to the beach. From the Standard Rooms it's a 5 minutes walk to the pool (at the beach) and there was another pool just 50 meters from my room. Food was ok, nothing special (there were very few guests staying at this time so it's understandable). All inclusive was just three types of soda & water and sodas from a 2 liter bottle often didn't have a lot of gas. Alcohol is not included in all inclusive. I got a great deal and would stay there again.

  • Stayed: November 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank JamboHouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2016 via mobile

The hotel is beautiful...well tended and neat. The food is good especially if you love Italian food. It is so peaceful, just what you need when you want to get away from the world. The staff are very friendly, helpful and have a lot of courtesy. I would highly recommend it to those who love peaceful holidays. The beach is easily accessible and clean.
I could keep going on about my trip but I will stop here and plan to come back....

Stayed: August 2016, travelled as a couple
Thank Edna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2016

I was there in febrery 2014 with my boyfriend. We went to the hotel only for lunch and enjoy the day. Was perfect, because, the food was really delicious, the pool, beautiful and the sea is amazing aroud the whole coast of the Indian Ocean.
So is a great option to spend the day...

  • Stayed: February 2016, travelled as a couple
    • Service
Thank Florencia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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