We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Buryatia Hotel(Ulan-Ude)
Free cancellation until 27/07
Book now, pay at stay
US$50
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Free cancellation until 27/07
Book now, pay at stay
US$83
Booking.com
View Deal
  • Free Parking
  • Breakfast included
Free cancellation until 27/07
Book now, pay at stay
US$88
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Free cancellation until 28/07
US$88
US$72
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Free cancellation until 27/07
Book now, pay at stay
US$74
US$64
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Ulan(Ulan-Ude)
Free cancellation until 29/07
Book now, pay at stay
US$47
Booking.com
View Deal
Praga Hotel(Ulan-Ude)(Great Value!)
US$24
Booking.com
View Deal
  • Free Wifi
  • Room Service
Menshikov Hotel(Ulan-Ude)
Free cancellation until 28/07
US$34
US$31
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
CLEAN Hostel(Ulan-Ude)(Great Value!)
US$18
US$15
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (133)
Filter reviews
133 results
Traveller rating
107
18
4
4
0
Traveller type
Time of year
LanguageAll languages
More languages
107
18
4
4
0
Show reviews that mention
All reviewsgreat hotelsky barclose to the train stationcentrecityenglishtranssuiterussian
Filter
Updating list...
2 - 7 of 133 reviews
Reviewed 13 March 2018

Amazing hotel! The best in Siberia, the best in my personal choose. It situated in useful place from airport (20 min or 45 min - it depends from the city's traffic jams) and railway station (5-15 min). Helpful staffs, excellent service. I had book only standard rooms, but very often I got luxury rooms or suite. I think it was due to the fact that the hotel is small and often all standard rooms were occupied, for regular clients they provided upgrade of rooms. Amazing POOL, I like it so much! Thank you!

  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Лина Б
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMergenBator, Управляющий at Mergen Bator Hotel, responded to this reviewResponded 19 March 2018

Dear Lina,
Thank you so much for your choiсe and your positive feedback!
We are so glad to hear that you enjoyed your stay in our hotel and liked the stuff as well as service generally.
We look forward to see you again in our hotel "Mergen Bator"!
With kind regards, General Manager Olga Baklanova.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017

After 32 hours of travelling from NY via Moscow and Irkutsk and 8 hours on the local train, arriving at the Mergen Bator Hotel was like arriving to the paradise! Not so big, or at least it has an intimacy feel with great and clean room and nice and modern bathroom. The revolving restaurant on the top, offers a great view and night panorama of Ulan Ude. I wish my friend and I stayed longer, however we had to catch a trans-siberian train the next day. Recommended 100 X!

Room Tip: Ask the reception desk if one is available. After 32 hours of travelling,, any room with a bed was the goood room
  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank dajanacesic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMergenBator, Управляющий at Mergen Bator Hotel, responded to this reviewResponded 14 December 2017

Dear Dajana Cesic,
Thank you so much for sharing your positive experience during your recent visit to our hotel.
We were thrilled to hear that you had a great time in Bar 12 and we certainly hope that you will visit your «Paradise» in Sunny Buryatia again in the future.
With kind regards, General Manager Olga Baklanova.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017 via mobile

The exterior of this hotel is a unique look and disguises the well appointed interior. It is lovely inside, welcoming and professional.

The staff were great to, with good English and professional but friendly manner.

Although next to the station it's also not far from the centre of the city so everything's walking distance so it's a great location for the Trans Siberian travellers.

I recommend the Mergen Bator Hotel.

Stayed: July 2017, travelled as a couple
1  Thank Alex K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMergenBator, Управляющий at Mergen Bator Hotel, responded to this reviewResponded 4 August 2017

Dear Guest,

Thank you for choosing our hotel, and for taking the time to write such a great review! We are so glad to hear that you enjoyed your stay and liked the exterior and interior as well as the location. Our hotel aims to provide an excellent experience, and we are happy that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.

Sincerely,
General Manager Olga Baklanova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2017

My husband and I stayed for one night and chose this hotel as it was close to the train station - room was fantastic especially the bathroom and the breakfast had a good variety of food. Highly recommended for a quick stopover in Ulan Ude before an onward train trip

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Travelling_Tigers66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMergenBator, Управляющий at Mergen Bator Hotel, responded to this reviewResponded 26 July 2017

Dear Guest! Thank you so much for your feedback and your choice! It is a pleasure to get such high scores from you. We are very glad to make your stay comfortable and we hope you will visit us again! With kind regards, General Manager Olga Baklanova.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017

Greeted by friendly front desk clerk. The room is large but sparsely furnished that is on par with IKEA. The hotel is less than 2 years old but the room shows signs of ware and stains on the carpet. Location is a short walk to the center and does have an excellent fitness center. The morning breakfast is adequate. I would assume that is probably one of the best hotels in Ulan-Ude, making it a good choice for a one night stay.

Something strange in the room, there is a complete itemized price list for EVERY item in the room, in the event something is damaged.

I had a problem when checking out....I had booked the hotel through booking.com which quotes the final cost with all taxes included. I was presented an invoice for the Booking.com room rate BUT they added 20% for VAT. It took 20 minutes and three people to finally remove the hotel's extra 20%. It was obvious that this is standard procedure.

  • Stayed: May 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank ugaworldtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMergenBator, Управляющий at Mergen Bator Hotel, responded to this reviewResponded 13 June 2017

Dear Mr. Larry Baumwald! Thank You for Your feedback.
We are very sorry for the inconvenience You faced during Your stay.
We can confidently say that the rooms are equipped with furniture which was specially ordered in Italy for our hotel and made of natural materials: wood and stone. The hotel can offer all the necessary amenities for business and leisure.
The hotel accepts guests since 2013 and rooms are being refreshed all the time.

We are sorry for keeping You waiting at check out. The question was that the amount of your staying included your services in one of our restaurants. It took some time for the manager to divide these 2 Invoices: for hotel and for restaurant so you can see that it was not a VAT but the amount for dinner in the restaurant.

Please accept our sincere apologies for your disappointment once again and please consider that our staff will be at your full disposal for any future assistance if you find an opportunity to arrive to our hotel once again.

With kind regards,
General Manager
Olga Baklanova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews