My wife and I travel extensively and always stay in 5* hotels and have just been to the Hotel Jardin and in fact Tenerife for the first time. The hotel itself is nice and quite classy to look at. We were made very welcome, check in was great and we were given a room with seaview and balcony in Mascha block. Unfortunately for our 5 day trip 3 days we cloudy which may have tainted my view a bit.
Positives - Short trip from airport, Hotel very appealing to the eye and clean, Good overall service, Fantastic pool with very warm water and great breakfast, very fresh and a lots of choice.
Negatives - The sunbeds by the pool were very uncomfortable and not plentiful for the amount of guests which is not expected in an expensive hotel (also unfortuantely people still put towels down first thing in the morning which is very annoying but you have to join in). The rooms were typical spanish and not in my opinion luxurious in fact quite basic with hard uncomfortable beds, which is not what I was expecting for a 5* hotel in fact our room was a little dark and dank ( our clothes got that funny damp smell and dressing gowns didn't dry). The main restaurant was buffet style felt like a posh holiday camp and was not very appealing. The bar areas were very uninviting and empty. Location is not great when coming out of hotel to promenade you feel you have entered Benidorm with restaurant staff dragging you in, beach is not very good, and cheap shops selling tack. If you make the short walk to the right to Duque it is much nicer, good beach and overall 5* atmosphere( it feels like the hotel is in the wrong place!)
Overall, I was a bit underwhelmed after the many positive reviews of this hotel and would summarise as good but not great and not in the same league as many 5* hotels we have stayed in elsewhere in Europe. It just lacks that certain something you look for from a 5* hotel that makes you, in our opinion, want to come back again but many others as you can see from the reviews love it.
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- Also Known As:
- Jardin Tropical Hotel
- Jardin Tropical Adeje
- Hotel Jardin Tropical Tenerife/Costa Adeje