We stayed at this hotel from the 4th to 16th August 2016. On arrival we were allocated a room on the first floor, accessed by stone steps on the outside, despite the fact that we had two infants with us who were both in buggies. When we challenged the owner he stated that he was fully booked, we booked in March so he would have known we were travelling with infants. We finally managed to carry our babies in their buggies up the stairs only to find our luggage just dumped in the carpark with the owner no where to be seen. No offer of help what so ever! The room was ok but cramped with a kitchen area of sorts but totally useless as there was no crockery or cutlery and the hotplate and mini oven was absolutely filthy. The bathroom was not cleaned once in the entire eleven days of our stay. I went to ask for a kettle and some glasses the next morning and found myself having to almost feel my way through the bar area due to the thick acrid cigarette smoke that was being generated by the chain smoking owners... it was vile. Every time we asked for something we were met with one of them smoking with absolutely no regard for other people or hygiene... we made a decision at that point to buy nothing from the bar. We have travelled all over the world and I can honestly say we have never met with the downright rudness that we experienced at this establishment. On one of the days my two year old son picked up an empty coke can and took it to my wife who was feeding my other son in the shade by the bar and was met by a tirade of abuse from one of the chain smoking owners suggesting that they sold drinks and not to bring our own to the pool and that she must put it in the bin "do it now!" she barked, we were flabbergasted by this... the can wasn't even ours! Throughout our time at the Skentos Hotel no such treatment was metered out to famillies from other parts of Europe who were enjoying full blown picnics by the pool. Book this hotel with caution, if you don't mind rude, unhelpful staff and a constant stench of cigarette smoke outside and in public areas, go ahead... If like us, you value your health and more importantly your childrens' health give it a miss...
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- Also Known As:
- Skentos Hotel Kriopigi, Kassandra