We spent a completely fabulous week at the Iberostar Paraiso Maya over Christmas and loved, loved, loved it. Part of what made it so terrific was being there with 23 in our extended family, with grandparents, parents and kids ages 6-19 yrs. The resort is part of five connected Iberostar properties and, by staying at the Maya, you have access to the facilities at all of the others except for the Grand. The property is large and a little confusing on day 1 or 2, but it's not like you're going to spend the week lost. When we checked into the rooms, it was like the "booking.com" ad you see where they say, "You got it 'booking' right!" The rooms were large with a nice sitting area and a door separating the closet/bathroom area -- which is right when you walk in -- from the remainder of the room, so you can close it to reduce hall noise. Because we had multiple families there, we saw a number of different rooms and realized that some of the rooms have a larger sitting area than others because of the way the building bumps out in the middle. Ours was larger than any of my brothers' rooms and we had all asked for the same "level" of room. But even the "smaller" ones were plenty large. The Maya has wi-fi in the rooms, which was generally reliable but not always.
The staff was really amazing, particularly the entertainment staff (Star Friends). When my husband and I visit an AI-resort by ourselves, we aren't interested in the entertainment or engaging in pool games, etc. But with a big crew of 23 people all different ages, it was one of the favorite parts of the resort. They had zumba on the beach, darts, archery, horseshoes, air rifles, water aerobics, etc. David, Alejandro, Sarai, Eduardo, Juan, etc. were all so super friendly and fun. Our older kids especially had a great time doing all of those activities and playing volleyball at the beach. The younger kids spent hours and hours building sandcastles and playing in the waves. There are catamarans you can take out (if you know how to sail, there's no additional charge - or you can pay a guide to take you out), but they were only going out maybe 2 days out of the week because the surf was pretty rough a lot of the days we were there. It's not a beach you can snorkel from like we've seen in Turks & Caicos or the DR. But that was still okay. We weren't counting on snorkeling, except for in the underground rivers at Xcaret. Another neat activity you can pay extra to do was rent segways and tour all over the large grounds of the 5 adjoining resorts.
Out of the a la carte restaurants, we liked La Geisha the best, not necessarily due to the food but because it's such a fun "show" during dinner ... it's the teppanyaki style cooking, lots of fun. For the food, we liked El Tapatio (Mexican) the best. The meals are very long since they let you go to the buffet for appetizers and dessert, but you also order your entree from the menu. So we had a few kids falling asleep at the table several nights, even though we made our reservations for as early as we could most nights. One of my brothers just bailed on several of the dinners and took his son to the buffet so they could get him in bed, which was too bad. But the lesson for us was that the a la carte restaurants are not always "better" for families. We really enjoyed the buffet at the Pagoda/Laguna restaurants, which are attached to the Lindo.
We found the beach more crowded than the pools in terms of having to get out early to find a spot. But it was never so bad that we couldn't find a spot.
It was such a fun trip and we thought the hotel was so nice that we'd consider going back again even though or normal mindset is to want to try something different each time we go somewhere, even when we have a good experience. I'd rank it very highly and would strongly recommend it to others, especially for people traveling with their families or extended families.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia and Booking.com so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Iberostar Paraiso Maya Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Riviera Maya
- Iberostar Hotel Paraiso Maya
- Iberostar Maya
- Iberostar Grand Paraiso
- Iberostar Paraiso Maya Playa Paraiso, Riviera Maya