My wife and I have just returned from our 42nd trip to this Resort. We used to travel around trying different places but this one has everything we truly enjoy. First of all, it is not too far from the airport and cool, comfortable minivans are used as shuttles instead of large, smelly buses. I'm sure nobody enjoys riding a bus immediately after a 4 hour flight.
*For your peace of mind, the Resort is secure and gated and security personnel regularly patrol the entire compound morning, noon and night.
Our arrival and check-in always goes smoothly. The bellboys take the bags from the minivan and place them under watchful eyes while guests proceed to the front desk. As there are never more than 2 or 3 couples checking-in, the process happens quickly without waiting or lineups. New identification wristbands are made from a very comfortable cloth instead of that old-style sticky plastic. Once a room number is assigned (the rooms are always ready), that number is given to the bellboys and you are taken by them in golf carts to your room.
The property is "manicured" daily by an army of groundskeepers. In other words, the Resort is clean and beautiful. No matter how many times we visit, we always notice something new and interesting. If you ever grow tired of sitting on the beach or at the pool, you will be fascinated by a walk around the grounds.
The white sand beach is fabulous! My wife and I can walk for hours. We enjoy seeing the other resorts along the beach, watching the sea birds, sometimes the turtles, and picking up sea shells.
Of course the rooms are also cool, clean and very comfortable. However, if you do find something that is not to your liking, for example a wobbly toilet seat, just let your Concierge know and the concern will be addressed and/or fixed right away. Each building has it's own Concierge who will be happy to help you with ANYTHING at all.
This brings us to the Resort staff. From the management to the janitors, to say they are pleasant, polite and extremely concerned with your every comfort would be an understatement. Take some time to meet them. What an incredible group of people! Would you like dinner reservations at a particular restaurant? Done! Did you forget something at home? Let them surprise you with a new one by delivering it, free of charge, to your room. Would you like to learn some Spanish? Ask anyone! Is there a particular brand of alcohol which you prefer but is not stocked on the premises? Don’t be shocked if they send somebody to the liquor store for you! These people are unbelievable! They do everything they can to EXCEED your expectations.
One thing which we most enjoy is meeting and getting to know the employees. One thing we least enjoy is finding out, upon a return trip, that one of our many friends is not there anymore because they have moved on to new employment. It is sad but there are always new people to meet. Believe me, the Resort would not be the same without these GREAT people.
The food is fantastic. In fact, the food in the buffets is so good and daily so diverse, that there really is no need for the specialty restaurants located around the Resort.
Iberostar Paraiso Maya has it’s own golf course. A beautiful layout which is also maintained to perfection. In fact, Big Break Mexico was filmed there a few years ago and I was thrilled to watch the World Team Golf Championships which were held there. Green fees for guests are just $59 and that includes the cart. One really nice feature is that the “all-inclusive” aspect of the Hotel extends to the on-course beverage cart!
*My only words of caution will be advise you all to avoid Spring Break. Anywhere! Teenagers are (and YES, I used to be one) insane, loud and inconsiderate.
Finally, and also for your peace of mind, please be confident that the water served in restaurants and buffets IS bottled and clean. Drink all you want without fear of Montezuma’s Revenge. Just don’t do anything stupid, like trying to impress your friends by power-drinking in the hot sun, and I promise you will have a fabulous vacation.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more less
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- Also Known As:
- Iberostar Paraiso Maya Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Riviera Maya
- Iberostar Hotel Paraiso Maya
- Iberostar Maya
- Iberostar Grand Paraiso
- Iberostar Paraiso Maya Playa Paraiso, Riviera Maya