Really studied about IB resorts before settling on Maya. We had a fabulous time. There are 5 IB resorts right next to each other. Grand looks fabulous but it's adult only. Maya wasn't too shabby either. Lindo is very pretty especially at night. Walked over to Beach/Delmar and they aren't nearly as nice but you'll see flamingoes and swans in their lobby.
Rooms: We got there 2 hours before the check-in time but not only we were able to check in right away, we got a nice complementary upgrade to a big suite in bldg 61 on the top floor with a nice pool view. Room was very big with a nice size balcony. I don't know what all the fuss about the bed being too hard. They were just fine. Fridge was filled with bottles of water, beer and soft drinks. All good!
Restaurants: First of all, servers work very hard and treat you with lots of respect. Glad we brought lots of small bills as recommended. They really appreciate tips and couple dollars really do make a big difference and they will pamper you. Buffet isn't bad at all 'tho their menu doesn't seem to change dramatically daily. For a la carte, we tried Japanese, Cajun, Steakhouse and Seafood. Seafood was by far the best. I recommend the 2 people minimum fish and seafood platter. At the appetizer sectiom, you'll find huge fresh shrimp cocktail, thick crispy calamari and lobster claws. Cajun, we weren't too impressed as everything tasted too salty. Japanese was as good as any of the tepanyaki restaurants I've been to. Steakhouse, we were pretty disappointed. My wife and I both had the ribeye and we got a workout trying to slice through them. Kids had the beef ribs and they were kind of cold and dry. Meat seasoning was really good 'tho.
Pools: Very nice, big and clean. Kids especially loved the wave pool and the lazy river. One bad thing is that there is only one towel station in the pool area and none at the beach. Plus if you lose a towel, you have to pay $10.
Beach: Very nice. There are some rocky areas you want to avoid but that's where the fish are 'tho not snorkeling worthy. A big fish or a school of them will often swim by you. 2 out of the 5 days we were there had a red flag and the wave got pretty rough so our kids could not really go into the water.
Drinks: We drank lots of cocktails and kids really enjoyed non-alcohol pina colada and strawberry daquiri. Wish the servers would come by more often at the poolside and the beach because we pretty much had to go get our own drinks.
Xel-ha: I'll write a separate review but it was about an hour away and lots of fun. It's really huge so despite being there all day, we barely saw 1/2 of the park.
Weather: It rained once almost every day but it never lasted more than 5-10 mins and it would get sunny right away. Mostly it rains for a period of time around 2-5AM.
Our departure flight was at 6PM and our shuttle was scheduled to pick us up from the lobby at 2:45PM so we asked if we can check out at 2 instead of noon. We were charged $20($10 per hour) which I did not mind paying since we got to eat lunch and take our final showers but were kind of disappointed that they didn't just let us especially since they had plenty of rooms.
- Official Description (provided by the hotel):
- Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HotelQuickly, Expedia and Hotels.com so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Iberostar Paraiso Maya Hotel Playa Paraiso
- Iberostar Playa Paraiso
- Iberostar Riviera Maya
- Iberostar Hotel Paraiso Maya
- Iberostar Maya
- Iberostar Grand Paraiso
- Iberostar Paraiso Maya Playa Paraiso, Riviera Maya