I stayed in the Talardy Hotel for two nights whist on a work trip. Nice hotel and downstairs bar with friendly and helpful staff. Breakfast is excellent and well worth the money. I couldn’t make breakfast the first morning due to starting work early and the hotel kindly refunded me.More
Booking.com
Booking.com
The hotel and rooms are excellent, the staff are very good with fantastic customer service and the breakfast was very good. However the evening meals are a work in progress. One steak was sent back for being over cooked then returned for being undercooked, to be fair it wasn't charged for, neither was the replacement meal but even that was not very good. Everyone's opinion about the food was that whilst not being being very good it was ok for the price paid. Something for them to work on as other than the evening meal the stay was overall very good
Thank you for your feedback. We are so pleased that you enjoyed your stay with us and that you found the rooms and staff to be excellent, especially with the difficulties faced by the hospitality industry at the moment. It is also good to hear that any issue you had was dealt with efficiently and professionally.
We spent two nights at the hotel the room was a good size and very clean the staff at the hotel were so helpful and very friendly nothing too much trouble we had breakfast at the hotel it was very good And plenary of choice we had dinner there on the two evenings the food was very tasty and the price was very reasonable I will be returning again
Thank you so much for your review - we always aim to ensure the best possible experience for our guests and it means a lot to us when they take the time to share such positive feedback. We are thrilled you enjoyed your time with us and we shall look forward to your return visit.
Just been for Sunday lunch. The restaurant is well set out for Covid safe eating and the staff were excellent. Once ordered the food arrived, as ordered quickly and was hot and tasty. We were made to feel very welcome even though the staff were busy with hotel guests, people eating inside and eating/drinking outside. I would happily recommend The Talardy . Thank you to manager Frank and all the staff.
Thankyou so much for your excellent feedback and we are so pleased that you felt safe and welcomed.
We look forward to seeing you again soon.
The Talardy was booked for me by my son as I was on Business at a local company.
When I booked in at reception I was told that the bar was shutting early and I could not get a beer to drink outside although I was informed that as the tills were still open I could take a bottle of wine to my room.
After this I was told that No food would be served including outside and room service and the receptionist then went on to tell me where all the fast food could be got if I traveled to get it.
This is so poor service from a Marston establishment.
Would not recommend this as a place to stay.
Apologies that we were unable to offer the dining service you were expecting and we appreciate that the current situation isn't ideal with such a changeable weather climate. For this reason, we contact all guests that make a booking with us to advise them that we can only provide outside dinner/drinks services, if the weather allows at that time and that we may need to close early subject to this and the level of trade. Guests can then make an informed decision based on their needs and/or make alternative dining arranagments which our team are more than happy to assist with, as you mentioned when you checked in. On a positive note, I am pleased to say that we are able to open our indoor bar/resaturant from May 17th and can consequently offer the full quality of service on which we pride ourselves.
We go to this place quite a lot and the Staff are the key selling point, very friendly and professional. The food portions are very small, I had chicken chips gravy and slaw..
A reasonable size half roast chicken “thumbs up” probably about 10 chips a thimble of gravy in a tiny cup and possibly a tea spoon of slaw at most.. it’s like it’s from a kiddies tea party .
Thank you for your feedback and we are so pleased that you love the team. I will review the portion sizes and please let us know when you are next in so we can adress this issue for you.
Many thanks, hope to see you again soon
