We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Visit around the island”

Aquabus Ferry Boats
Book In Advance
More Info
US$23.20*
and up
Aquabus Ferry Boats
More attraction details
Attraction details
Owner description: We are a company dedicated to the transport of ferry passengers. Our company was founded in 1985 in Ibiza. Today "AquaBus" with its tourist cruises, provides a friendly service, with flexible hours and the cheapest prices on Ibiza.
Reviewed 31 May 2018 via mobile

Large group of us took the boat for a 2 hour trip each way from the west to the north of the island. The sea was choppy so alot of us feel very nauseous. However, the boat was old and uncomfortable. They sold cold fizzy drinks but the toilet onboard was small with no water to wash your hands. Seats were uncomfortable with the kids upset over the trip. The smell of fuel from the boat was overpowering. I was looming forward to getting off it by tje end of the night. Only positive was the mountain and cliff views

1  Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (532)
Traveller rating
Traveller type
Time of year
Language
  • More languages
All reviews
"euros return"
in 6 reviews
"day trip"
in 12 reviews
"swim stops"
in 3 reviews
"per adult"
in 3 reviews
"hand washing"
in 2 reviews
"platja d'en bossa"
in 2 reviews
"top deck"
in 4 reviews
"can't praise"
in 2 reviews
"half the cost"
in 2 reviews
"sea legs"
in 2 reviews
"booked tickets"
in 2 reviews
"ibiza island"
in 4 reviews
"stunning scenery"
in 2 reviews
"paella"
in 3 reviews
"es cana"
in 3 reviews
"playa den"
in 3 reviews
"old town"
in 7 reviews
Filter

21 - 25 of 532 reviews

Reviewed 24 May 2018

Our experience with Aquabus was great! I bought our tickets online and took them with me to the pier. The lady at the desk spoke perfect English and was extremely helpful. She took my print-outs and gave me actual tickets for the ferry ride from Ibiza to Formentera. We told her we wanted the 1330 return: she informed us that Aquabus's 1330 return was cancelled and she also let us know how to get tickets from one of the other ferry companies. She was so helpful as were the Aquabus employees on Formentera! And yes, so our ferry wasn't as fast as the others but it was decorated with really cute flowers and the staff on board was friendly, plus the ship was quite clean. It was a beautiful sailing experience and we were very happy with Aquabus. We will definitely use this service again! WE LOVE AQUABUS!!

Thank sparkopotamus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cruceros Platja... I, Director de Relaciones Públicas at Aquabus Ferry Boats, responded to this reviewResponded 30 May 2018

Hello!! oh is very nice for us to read this comment! thank you that much!
We always work hard to receive this feedback from our clients and we will continue on like this for each customer that chooses us.
Hope to see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2018 via mobile

We bought return tickets from playa d’en bossa to Formentera for a day trip. Journey out was fine but return was awful. We arrived at ferry terminal 30 minutes prior to departure as instructed. shortly before departure we were directed by staff to line up in a separate roped off area further away from the boat as we were travelling to playa d’en bossa. All
Passengers at the back of the queue were then allowed to walk round the front and board the boat before everyone queuing. We were unable to get on the boat home as it was too full and ended up waiting a total of 1 hour 15 minutes to board a boat. Disorganised and broken system. Staff did not appear to care and did not offer an apology. We missed our dinner reservation and incident spoiled the end of what had been a very nice day. Avoid this ferry operator.

2  Thank Charlotte M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cruceros Platja... I, Director de Relaciones Públicas at Aquabus Ferry Boats, responded to this reviewResponded 30 May 2018

Hello Charlotte, first of all, sorry for this misunderstanding.
We have two ferry lines:
- A regular line: Ibiza - Formentera
- Beach ferry line: Playa de Figueretas - Playa D'en Bossa - Formentera
You were in the queue for Ibiza, when your return should be to Playa D'en Bossa. That's why they change you to the other queue.

Thanks for your comment. Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2018 via mobile

We arrived half an hour early to get the last ferry back, and was told to wait in one of their cues which was supposedly for playa d’en bossa. The ground staff had no idea what they were doing, and told us to wait back, whilst another disorganised cue formed and pushed in front of us, as the staff took no control whatsoever - they let this cue on first, and much to our disbelief, we missed boarding the bus - this is despite staff knowing we were one of the first few to arrive.

Complained to management on site who said they cannot do anything but issue a complaint form for our missed reservations back home! No apologies were issued, no compensation given. Avoid.

Thank Kenny_sakuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 23 May 2018 via mobile

We travelled from Playa d’en bossa to Ibiza. On the way back we arrived at the port 30 minutes early as instructed and 10 minutes before departure we were told by aquabus staff to queue in a different place to those travelling to ibiza old port. It then transpired that all travellers were getting on the same boat irrespective of end location. No one explained this and it meant that me, and my pregnant friend, were unable to travel back because we had queued in a place where the aqua bus staff members told us to stand. We then had to arrange to travel on two separate boats, an hour later, to get back. There was no apology and no refund despite the very poor service.

1  Thank Charlottemow36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Aquabus Ferry Boats also viewed

 

Been to Aquabus Ferry Boats? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing