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“Great hotel.”
Review of Invisa Hotel Ereso

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Invisa Hotel Ereso
Ranked #2 of 13 Hotels in Es Canar
Certificate of Excellence
Reviewed 18 October 2017

Just returned after a week at this hotel 11 October till 18th 2017. Hotel very clean,food good plenty of choice.only down side entertainment was not very good,I read on TripAdvisor before going that they put on tribute bands most nights we saw none,maybe this was because it was late season.great family hotel would recommend.

Room Tip: Rooms with a pool view,but you pay extra for it.
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank rallington789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invisa-Hot, Gerente at Invisa Hotel Ereso, responded to this reviewResponded 23 October 2017

Dear Sir/ Madam,

We appreciate your stay with us and your kind words about our hotel and services. It is a pleasure to us to know that you enjoyed your stay and that you found here everything you needed for a great and happy holiday. We would be really happy to have the chance to welcome you again in your next visit to the island.

Thank you and kindest regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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30 - 34 of 1,914 reviews

Reviewed 17 October 2017

Got back 11/10/17 and I cannot find a thing bad to say about this hotel we had 3nd floor room it over looked a road that was busy during the day there is a fairground and bus park but we could not her them.. Rooms cleaned every day. Food very good and you might have to queue this is a 3star not 5star. All staff doing a very good job. All I can say is we found nothing wrong with this hotel.. And will be going again.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank BillB795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invisa-Hot, Gerente at Invisa Hotel Ereso, responded to this reviewResponded 18 October 2017

Dear Sir,

Thank your for your stay with us and for letting us know your experience. It is a pleasure to know that you enjoyed your stay with us and that you found here everything you needed for a great and happy holiday.
We would be really happy to have the chance to welcome you again in your next visit to the island.

Thank you and kindest regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

We arrived back home on Friday after a fortnight at the Ereso. Firstly Would like to say that we think the previous reviewer must have stayed at a different hotel!
Without exception the staff are excellent, the cleaners, reception staff, the dining room and kitchen staff and the bar staff, (well done, Pepe, Fernando and Antonio). The pool area and pools were kept clean and a lifeguard on duty.
The room was kept clean with fresh linen at all times, the food was excellent with plenty of choice, there were small queues at times but certainly no more than two or three minutes whilst fresh food was being replenished!
Some of the rooms do face the road, as did ours, this is not a problem for everyone as the coolness is appreciated. There is a very small fairground and bus station along the road but not outside the hotel itself. Most people see this as a convenience to get around the Island cheaply. The beach is a stones throw away.
From what we saw, if you had a problem with your room and it was reported it was dealt with!
The hotel is a little tired but the majority of people enjoying their stay there are of the opinion that as long as everything is clean they don't need designer furnishings!
One of the main reasons we visited here again this year was the fact that both of us had been in hospital last year (my husband had major surgery) but we felt confident to go, safe in the knowledge that if there had of been a problem, staff would have gone and beyond to sort it. Thankfully we were OK and had an excellent time. We do know however that there were two people who visited hospital whilst we there and witnessed first hand how helpful the staff were to them. One lady broke her arm, the dining room staff sorted her meals for her and domestic staff packed for her amongst other things.
The lady also told us that the taxi driver who took her to hospital, stayed with her for five hours and only charged the normal fare.
We appreciate this hotel is not for everyone but the majority of people who visit are well pleased hence the large number of returning guests.
To the hotel owners and the excellent Manager and her staff, do not change the ethos of this hotel!
To the reviewer from Norfolk, would suggest that perhaps you look for a hotel on its own on a beach, with gourmet dining and designer furnishings with a suite of rooms, no roads around and pay an extorniate price.

Stayed: October 2017, travelled as a couple
2  Thank Flyer40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invisa-Hot, Gerente at Invisa Hotel Ereso, responded to this reviewResponded 18 October 2017

Dear Madama,

Firs of all we would like to thank you for choosing our hotel for your holidays in Ibiza and for taking the time to share your experience. We appreciate your kind words and we are really pleased to know that you enjoyed our services and the attention offered by our friendly staff.
We will be looking forward to welcome you again in your next visit to the island.

Thank you and kindest regards!

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Reviewed 16 October 2017

We had a weeks holiday at this Hotel based on the 5 star reviews, and, as most people say the staff were excellent always smiling and helpful, but that's where the positives ended.
The Hotel is in a terrible location, rooms opening directly onto a busy road, including a fairground and bus park, rooms on the other side of the Hotel are above the pool and the entertainment stage so no chance of an early night there. The rooms in the centre of the Hotel where we stayed were quiet if you kept the balcony door closed, when the door was open you get the noise from the kitchen venting machinery, also this area never gets the sun and has no view whatsoever.
The room was very small and poorly maintained, both the washbasin and bath were cracked and the rest of the room needed a total makeover.
The "Restaurant" was more like a works canteen with long queues at all times, the food was always luke warm (including the salads) and very poor quality.
The top pool was a pleasant surprise, it was very nice, consequently we spent a lot of time there.
All the staff work their socks off and still come up smiling and they really should be working in a much better hotel than the Ereso.which in our opinion needs a total rebuild preferably in a better location ie. by the beach.
Normally if we haven't got anything good to say about a Hotel we keep quiet but in this instance we have made an exception because the owners really do need to sort this place out.

Room Tip: The quieter rooms are on the top floor
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
11  Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invisa-Hot, Gerente at Invisa Hotel Ereso, responded to this reviewResponded 18 October 2017

Dear Sir,

We are very sorry to know that we didn't reach your expectations during your stay at our hotel. According to avoid these kind of incidences in the future, we already contacted with the responsible department to make sure that our services will improve. Maybe you will give us the opportunity to show you these changes and to apologize for the incidences during your last stay with us.

With kind regards!

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Reviewed 15 October 2017 via mobile

Stayed at the Ereso for a short 4 night break last week & for the money we paid we couldn't have really asked for a lot more!
Room not huge but big enough for the amount of time we spent in it with a nice pool view from the balcony.. food was to a good standard,obviously not top class but nice enough & always plenty available with different themes each night.. plenty of drink on the all inclusive with decent quality beer & spirits.. staff all friendly enough & always happy to help,animation team worked hard keeping guests entertained but not pushy if you just wanted to relax.
We were only there 4 nights but there was entertainment every night of varying quality,we didn't bother going out in the evenings but spoke to others who used the bars nearby & gave good reviews.
All in all a nice clean and friendly hotel in a good location a short walk from the beach,wouldn't hesitate staying there again if we returned to Es Canar

Stayed: October 2017, travelled as a couple
2  Thank MarkJackie2612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Invisa-Hot, Gerente at Invisa Hotel Ereso, responded to this reviewResponded 18 October 2017

Dear Sir,

We appreciate your stay with us and your kind words about our hotel and services. We are pleased to know that you enjoyed your stay with us and that you found here everything you needed for a great and happy holiday.

We would be really happy to have the chance to welcome you again in your next visit to the island.

Thank you and kindest regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Invisa Hotel Ereso

Address: C/ Vicente Cuervo, 9, 07840 Es Canar, Santa Eulalia del Rio, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio > Es Canar
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Es Canar
#1 Romantic Hotel in Es Canar
Price Range: $191 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Invisa Hotel Ereso 3*
Number of rooms: 240
Official Description (provided by the hotel):
If you are seeking the Ibizan free spirit, come to Invisa Hotel Ereso, you will enjoy the real Ibizan in a modernized hotel, holder of the Tourist Quality "Q". It is situated just some meters from Es Canar Beach in Santa Eulalia del Rio and close to the Hippy Markets of Punta Arabi and Las Dalias. With 240 Double rooms fully equiped with full bathroom, air conditioning, terrace, telephone, satellite TV and Wi-Fi. Beach and Relax for your vacations The hotel has a large lounge with satellite TV, Internet point, Wi-Fi, bar, buffet restaurant and air conditioning. Two swimming pools and sun terraces, children's playground and sports court. Ample terraces, and gardens with pines and palm trees. Weekly entertainment programme and regular bus service. ... more   less 
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Also Known As:
Invisa Hotel Es Canar
Invisa Hotel Ereso Ibiza, Spain

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