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“Peaceful and Quiet Hotel”

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Jambuluwuk Oceano Resort
Ranked #13 of 37 Hotels in Gili Trawangan
Reviewed 28 September 2017

I really love spending time in here, it is very rare to find a hotel with a peaceful environment. The staff is very friendly and helpful, they gave me a fruit compliment. Nice welcome drink, so fresh.
The room is clean and spacious although the smell of the water is not so nice. Probably it is the biggest problem for hotel by the sea.
They had a good food too, I ordered some pizza at night.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank dionrafael33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_JambuluwukOceano, General Manager at Jambuluwuk Oceano Resort, responded to this reviewResponded 29 September 2017

Dear dionrafael33

Warm greeting from jambuluwuk oceano resort.
Happy to read that your stay was enjoyable with passion and commitment to always provide high standard of services in order to exceed quest satisfaction.
We will continue always upgrade building one of restaurant and hospitality moral.
Thank you enjoyable with quiet place, a peaceful environment, the staff is very friendly and helpful, nice welcome drink, so fresh, good food.
The beach at our resort is the best view for snorkeling, sunset and sunrise point.
Our hotel provide snorkeling Trip 3 Island (Gili Trawangan, Gili Air, Gili Meno).
Staff and management would like to express sincere thanks and looking forward to welcoming you back with our family and friends.
Should there be any ways to ensure you future stay more memorable.
Please do contact us directly.
Best Regard. HARIANTO

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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11 - 15 of 602 reviews

Reviewed 27 September 2017

One of the better hotels on the island away from the hubbub of the south east coast. The size of the room was the biggest advantage. We had a great room size, with a huge sofa and king size bed. This is not a hotel I would lounge around outside my room in, but the space inside my room compensated. There is a rather tacky and odd choice of decor with life size sculptures of wild animals.

Not the cleanest of hotels - the linen and towels were often stained and the bath tub was also dirty. The furniture in our room broke twice so again not the most robust or high quality.

Besides this, the restaurant was good (but could improve on service because it gets very busy in the evenings). Breakfast is terrible - files everywhere, poor hygiene standards and awful choice for vegetarians. I saw the pancake maker drop a semi-solid pancake from the pan to the dirty table he was making the pancakes on...and then to my horror put it back on the pan.

The staff are the least competent hotel staff we have come across. Most couldn't speak conversational English which meant it was very hard to ask for simple things. Everyone seemed to think the first solution was to 'wait while I go ask my friend'. The reception staff were frankly lazy and disinterested in helping us or solving any of our problems. This led to major chaos when it came to our pickup and transfer to our next destination, with us having to lead the staff by the hand to make sure we got to the next stop via the right means. There was also the incident where one of their staff members at reception confirmed that we would be able to check out at 1pm, however we were asked the vacate the room at 11am - and the team refused to believe we were told otherwise by their own colleague!!!!!

Room Tip: Get the standalone rooms facing the sea
See more room tips
  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank yuppyguppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017

My friends and I stayed here for 3 nights in September 2017. The location is quite far from the jetty and we had to take the cidomo (IDR 150,000) (or walk about 40-45minutes). The staff of the hotel were very pleasant and friendly. The rooms were okay, however, the bathroom sink in one of our rooms were quite dirty/old. One of the air-conditioner in one of our rooms were also malfunctioning (had to turn it on again after 30 minutes or so). The breakfast had a good spread of food every day.

Overall, the stay was okay as it was far from the buzz near the jetty,

  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank benji1302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_JambuluwukOceano, General Manager at Jambuluwuk Oceano Resort, responded to this reviewResponded 27 September 2017

Dear benji1302

Warm greeting from jambuluwuk oceano resort.
Happy to read that your stay was enjoyable with passion and commitment to always provide high standard of services in order to exceed quest satisfaction.
We will continue always upgrade building one of restaurant and hospitality moral.
Thank you enjoyable with great rooms, quiet place, generous breakfast, staff very pleasant and friendly.
The beach at our resort is the best view for snorkeling, sunset and sunrise point.
Our resort provide snorkeling Trip 3 Island (Gili Trawangan, Gili Air, Gili Meno).
Staff and management would like to express sincere thanks and looking forward to welcoming you back with our family and friends.
Should there be any ways to ensure you future stay more memorable.
Please do contact us directly.
Best Regard. HARIANTO

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

I think one of the better hotels on the island in a good location (rent a bike for go around), available staff, good and generous breakfast, hotel not perfect but very good.. Room and swimming pool clean, 4.5 for me..

Stayed: September 2017, travelled with friends
Thank Pinko P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_JambuluwukOceano, General Manager at Jambuluwuk Oceano Resort, responded to this reviewResponded 25 September 2017

Dear Pinko P

Warm greeting from jambuluwuk oceano resort.
Happy to read that your stay was enjoyable with passion and commitment to always provide high standard of services in order to exceed quest satisfaction.
We will continue always upgrade building one of restaurant and hospitality moral.
Thank you enjoyable with great rooms, quiet place, generous breakfast, good staff, swimming pools.
The beach at our resort is the best view for snorkeling, sunset and sunrise point.
Staff and management would like to express sincere thanks and looking forward to welcoming you back with our family and friends.
Should there be any ways to ensure you future stay more memorable.
Please do contact us directly.
Best Regard. HARIANTO

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

This resort, located at the northern part of the island, was a great place to stay because it lets you get away from the buzz of the downtown/central island, while letting you stay close enough to enjoy the nightlife. The central area is only a 30-minute bike ride away. Jambuluwuk Oceano Resort has two pools, one near the front of the resort, and the other one at the back which has a picturesque waterfall. The resort itself is quite large, and the rooms are set out as small houses, and the restaurant serves delicious food with an awesome view of the ocean. Overall, I would highly recommend this resort.

Stayed: September 2017
Thank Eriko S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_JambuluwukOceano, General Manager at Jambuluwuk Oceano Resort, responded to this reviewResponded 22 September 2017

Dear Eriko S

Warm greeting from jambuluwuk oceano resort.
Happy to read that your stay was enjoyable with passion and commitment to always provide high standard of services in order to exceed quest satisfaction.
We will continue always upgrade building one of restaurant and hospitality moral.
Thank you enjoyable with great rooms, quiet place, swimming pools (which has a picturesque water fall), restaurant serves delicious food.
The beach at our resort is the best view for snorkeling, sunset and sunrise point.
Staff and management would like to express sincere thanks and looking forward to welcoming you back with our family and friends.
Should there be any ways to ensure you future stay more memorable.
Please do contact us directly.
Best Regard. HARIANTO

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jambuluwuk Oceano Resort

Address: North Gili Trawangan, West Nusa Tenggara 85532, Indonesia
Phone Number:
Region: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Gili Trawangan
#11 On the Beach Hotel in Gili Trawangan
Price Range: $80 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jambuluwuk Oceano Resort 4*
Number of rooms: 95
Official Description (provided by the hotel):
When visiting Lombok, you'll feel right at home at Jambuluwuk OCEANO Resort, which offers quality accommodation and great service. Enjoy nature island of Gili with picturesque view of beach, mountain, sunset and sunrise. Live in non polluted island yet vibrant with nightlife and activities. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Gili Islands (Gili Trawangan, Gili Meno, Gili Air) within close reach visitors to the hotel will just love its location. Enjoy nature island of Gili with picturesque view of beach, mountain, sunset and sunrise. Live in non polluted island yet vibrant with nightlife and activities. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Gili Islands (Gili Trawangan, Gili Meno, Gili Air) within close reach visitors to the hotel will just love its location. Jambuluwuk OCEANO Resort located on Gili Trawangan island with and 5 stars facilities. Located in 100 meters of pristine sand beach which you can enjoy sunrise and sunset in that area, consist of Lumbung House Lombok Style. tropical swimming pool, beach volleyball, gazebo, sclupture zoo, ping pong, billiard. Take advantage of a wealth of unrivaled services and amenities at this hotel. Top features of the hotel include with fresh water shower, LED tv, air conditioning, safety deposite box, laundry service, coffee shop, The Club House, meeting facilities, 24 hrs room service, bicycle rental, canoe, snorkeling equipment. All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as pool (kids), garden, water sports (non-motorized), private beach, outdoor pool. Discover an engaging blend of professional service and a wide array of features at Jambuluwuk OCEANO Resort. ... more   less 
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Also Known As:
Jambuluwuk Oceano Resort Gili Trawangan, Gili Islands

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