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Reviews (992)
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All reviewsroof terracethomas cooksuperior apartmentpool areahalf boarddirect access to the seagran canariahotel roombali bedsfirst floorthe main hoteloverlooking the marinasmall hotelbalinese bedsplenty of choiceideal locationthis lovely hotel
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14 - 19 of 992 reviews
Reviewed 29 June 2018

Went here as a solo traveller in May ...... impossible to fault this hotel.
Wonderful location .....very peaceful ....just what I needed.
Great room (217)....nice view of the marina ..... the room was a double for solo use.
All off the meals (half board) were excellent .....lots of choice at both breakfast and dinner ..... the roasts carved by the chef were excellent.
As a solo traveller you tend to stick out like a sore thumb at meals ..... the staff were very swift at removing the second place setting to limit this a bit ..... very kind.
All of the staff that I dealt with were very pleasant and helpful.
While I was there lots of rooms on my corridor were being refurbished ..... noise and disruption were minimal .....very efficient crews.
I look forward to returning sometime .....not solo this time .....for what I’m sure ....will be be another superb holiday experience.

Room Tip: All of the rooms face either the beach or the marina
  • Stayed: May 2018, travelled solo
    • Value
    • Sleep Quality
    • Service
4  Thank GrouchoWestMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018

What a beautiful place. We have just returned from 7 nights in one of the superior apartments with half board in the Puerto Mogan hotel. The apartment was really clean and maid service was on 5 out of the 7 days. The only downside is that the bed was very uncomfortable and the towels are too small. Breakfasts were superb and I have never seen so much choice. Evening meal was a slight disappointment, mostly warm food rather than hot and not too much choice unless you are a fan of fish. The staff are all very helpful and friendly, particularly the receptionists.
Mogan itself is very quiet , the marina area and surroundings are very pretty and pathways immaculately kept, bins emptied, no rubbish anywhere. Can highly recommend for a quiet, relaxed holiday. Not much for children.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank lawrence004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2018

Just returned with my wife after spending 10 wonderful nights at our favourite hotel in the World. Gets better and better, we love it there. Our apartment was huge and the maid kept it spotless throughout.

Food was the usual high standard with a superb choice, cannot fault it one bit. ALL the staff are so friendly and could not do enough for you. The hotel Manager is a real gentleman and always has time to chat to make sure everything is OK. Pool area is fab and has direct access to the sea via a few steps.

I would opt for private taxi pick up as you can be on the coach for nearly three ours as it is one of the last drop off's. The hotel can arrange a taxi at 65 Euros each way. Cheap as chips!

All in all, you cannot fault this hotel and I rate it 10/10 and will be returning again soon. Thank you so much to all the wonderful staff, you are ALL fab!

  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank Mikey-Karen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018

Upon on our 5th visit to one of our favourite hotels we were very shocked to find a lot of the usual staff had all gone. We were very disappointed as we had built up a very good friendship with the staff over the years. With the old staff the dinning room was run very well but this time the hotel has cut back on the staff who were rushing around you trying to keep up with their clothes soaking in sweat not something you want when your having a meal.We have enjoyed for many years eating at the hotel the food and staff very good but now it was a shamble on our last visit.From our very 1st holiday we were greeted by a very warm friendly lady who made sure our stay was always perfect hence our return visits we are now totally heart broken to here that Renate has been dismissed this will be a very big loss to everyone who has been to this hotel as Renate is the shinning star of the hotel nothing was too much trouble for Renate she would do all she could for everyone thats why a lot of guests returned she would always make sure our requested room number 216 apartment was available for us as it was perfect for my disability and have enjoyed many years there.We are returning this September but only for one week instead of our usual two weeks to see if there is any improvement to hotel from last year this will then make up our minds to return.

Room Tip: choose the apartments as the rooms are much bigger
  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank debza2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018 via mobile

We stayed in a standard apartment. This was far better than our expectations. Spotlessly clean. Everything catered for. Sheets and towels changed twice a week. Pool towels available from the hotel. Hairdryer, shampoo, shower gel, body lotion supplied.

Stayed: June 2018, travelled as a couple
Thank BJworldtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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