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8 - 13 of 53 reviews
Reviewed 4 April 2013

The hotel is beautiful and reasonably priced. The location is a little further though. The staffs was quite disappointing though. They accused me of stealing their drinking glass upon checking out, that was quite unbelievable. He told me that things are missing from my room. They kept me for almost 20 minutes at the lobby until they decided to release me. I have never experienced that anywhere else in the world. Overall the hotel and the rooms are nicely decorated and the bathroom is clean and spacious.

Date of stay: June 2012
  • Trip type: Travelled with family
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4  Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2012

Stayed for 1 night, wish I could have stayed another night. This is a very modern chic hotel, beautiful design, rooms are comfortable and nicely decorated. Service is excellent and very friendly.
We stayed in a suite which was an upgrade for a fair amount of money.
The location is not so great, however is near some casinos and a main road. There's a free shuttle to the Venetian Casino and to the Ferry Terminal, that is very convenient.

Date of stay: June 2012
  • Trip type: Travelled as a couple
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1  Thank Petmoliere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2012

The hotel is near the ferry terminal, and they offer free shuttle bus to and from every half an hour or so. Stayed for one night which was a shame as would of loved to stay for a few more nights. Staff very friendly and helpful when they can and some could not speak english well, however there was one man who spoke good english and was very nice!

Had a problem with our key which would not let us open our door, so while they fixed that we went to explore the city and when we came back was all fixed.

Rooms are reasonably spaced, nice huge comfy bed. Very clean and modern! Shower was interesting with two shower heads - one directly above on the ceiling and a normal one. Heating was good.

Casino inside the hotel was small in comparison to others. Hotel is located far away from major hotels (down on Cotai) - taxi ride is quite cheap. Hint: ask the front doorman to tell the taxi driver where you want to go, they usually understand and speak better then the taxi drivers.

Overall: would definitely stay here again.

Room tip: Ask one away from the elevator, right down the hall to avoid noises people may make when returning to their room.
Date of stay: January 2012
  • Trip type: Travelled as a couple
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Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

stayed there for 2 nights right at the start of chinese new year. The room was large and really beautiful. Location is in a quieter area which is also a 6 min walk to the larger hotels like the Wynn and Star World where you can hop on one of the free shuttles to go around Macau. The service was fantastic as well, they even helped me to arrange ferry tickets back to hong kong.

I would def stay at this hotel again the next time I go back to Macau.

Room tip: pick a high floor
Date of stay: January 2012
  • Trip type: Travelled as a couple
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2  Thank A4turbo21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

We stayed there for 3 nights during June 2011 and work has prevented me from giving a review to this lovely place.
The staffs are keen to give a helping hand and always around to either pass an umbrella, open the door, answer questions on directions or just there for a smile.
The rooms (we booked two) are well decorated and very cosy. The deco are modern and tastefully done. It obvious that the management has an eye for small details to make the place personal.
There is free jetty to hotel transfer. The transfer counter is hard to locate as it is sandwiched between many hotel counters. But once you do find it, some one will be there to attend to you. Overall a pleasant stay and do keep up your good work.

Date of stay: June 2011
  • Trip type: Travelled with family
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1  Thank AlexanderYee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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