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Protea Hotel by Marriott Chingola
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Reviews (40)
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27 - 32 of 40 reviews
Reviewed 8 November 2012

Clean rooms cold beer and friendly staff. However internet is not reliable, so from a business point of view you cant get to much done. I have stayed here numerous times as it is convenient when visiting KCM, and the internet is still the same as 4 years ago.

  • Stayed: October 2012, travelled on business
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Thank bakedbeansjhb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, Public Relations Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 13 November 2012

Dear Sir/ Madam,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

We have taken note of your comments regarding the internet and apologise for the inconvenience this may have caused to you during your stay.

Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome opportunity to show you Protea Hospitality at its best.

Kind regards,

Khetiwe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2012

if you compare this with other hotels, elsewhere, you wouldn't be impressed. But this is probably one of the best hotels within a half day's drive. I say "probably", because there are an increasing number of independent lodges opening across the Copperbelt.

The hotel provides decent comfort at a fair price.
The rooms - all on the ground floor - are spacious (although only one armchair) with a big, comfortable king-size bed, a large TV (with multiple cable channels), plenty of hanging space and a safe. The air-conditioning is a bit hit-and-miss: if there is a power cut, the hotel's generator kicks in and the lighting works but the A/C does not.
The bathroom is big, a bit clumsy and dated but absoluely fit-for-purpose with a "honme-made" shower - but that shower powerfully blasts out endless hot water.
The restaurant is basic but has a good choice at breakfast, lunch and dinner. A downside (possibly as elsewhere in Zambia) is that there is no designated smoking area, which can be irritating if you suddenly have a large group of smokers at the next table.
The bar is small and a bit sterile, but passable and serves a variety of identical lagers.
The pool is small but obviously popular.
The wifi service was poor - both the hotel's facility and the local internet service. I'v used quicker dial-up. This will probably be the case everywhere locally though.

The staff were always helpful, friendly and nicely laid back. (Hotel staff in some countries can get very "formal and aloof" but the staff at the Protea here treat you respectfully but also like a friend. It works really well and makes for a relaxing stay.

There is no spa or gym - a curious omission, given that it's 90% business travellers staying.

Room Tip: Ask for the north side as the view is a little better.
  • Stayed: October 2012, travelled on business
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Thank BigBrightBlueSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, Public Relations Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 7 November 2012

Dear Sir/ Madam,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best.

Kind regards,

Khetiwe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2012

got to the hotel because of car breakdown between Ndola and Lubumbashi.

welcoming environment and comfortable rooms with cable TV for BBC, SKY, CNN and South African Channels. Staff vet friendly and food very tasty.

Dont miss the breakfast if you have time in the morning..the staff do go all out to please,

For those that a members a Protea loyalty program, the 20% discount goes a long way,

Room Tip: away fron the main road
  • Stayed: March 2012, travelled on business
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Thank travellingben66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, Public Relations Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 7 November 2012

Dear Sir/ Madam,

Thank you for your words of appreciation regarding your recent stay at Protea Hotel Chingola. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. we look forward to welcoming you to Protea Hotel Chingola and hearing from you again.

Kind regards,

Khetiwe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2012

My wife and I spent 5 nights here, our base for a nostalgic visit to Chingola, our home nearly 40 years ago.

The hotel was perfectly adequate for our stay. It was clean and comfortable, the food in the restaurant was good, and the staff were helpful and friendly.

It's a pity the pool was not heated and that only 5 sunloungers were available, but the pool area was a pleasant place to relax for a few hours.

WiFi was complimentary but very slow. Fine for checking email, but painful for any serious internet browsing.

  • Stayed: August 2012, travelled as a couple
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Thank BWills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, Public Relations Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 6 September 2012

Dear Sir,

Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

In response to your comment regarding the sun loungers, the hotel took the opportunity to carry out some maintenance work on several of the sun loungers, as it was the cold season. Please accept our apologies for the inconvenience this caused.

Your interest and concern are extremely valuable to us and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best.

Kind regards,

Khetiwe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2012

Stayed here for three nights on business. My biggest gripe is water in the shower and tap which even after a few minutes of running had a noticeable brownish hue. The rest of the experience was average, including meals and overall comfort. No gym, only a very small pool not suited to exercise.

  • Stayed: March 2012, travelled on business
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Thank Gene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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