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Reviews (40)
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8 - 13 of 40 reviews
Reviewed 15 May 2016 via mobile

I took my parents to Protea Hotel for dinner, the food was excellent. There was a good choice on the menu. The waiting staff were polite, professional and attentive. The steak I had for my main course was perfectly cooked, tender and very tasty. The meal was good value for money. Overall a pleasant experience.

Stayed: May 2016, travelled with family
Thank berginhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 17 May 2016

Dear Mr Berginhart,

Thank you for your compliments regarding the excellent food that you had in our restaurant. Please be assured that we will congratulate our Food and Beverage department for their exemplary service!

Thank you for choosing to dine at Protea Hotel Chingola.

Kind regards,

Alison H

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2016 via mobile

Very friendly staff and good value. The rooms are neat and comfortable and the menu has a good variety. We had a table of 10 and the food all looked tasty and well presented. I will definitely stay here again.

Stayed: May 2016, travelled on business
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 7 May 2016

Dear Steve,

Thank you for your positive feedback about the friendly STAFF, pleasant rooms and the well- presented food. We are delighted to hear that you enjoyed your stay with us.

It was our pleasure to accommodate you and we look forward to welcoming you back again soon.

Kind regards,

Alison H

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2016 via mobile

I love this hotel and always come here when travelling through Chingola.
The standards of service are v. good with polite and attentive friendly staff. Food is well presented and tasty with generous portions. Breakfast is good with the best porridge ever.
The hotel is relaxing and peaceful - just what is needed after a long and dusty road trip from Solwezi

Stayed: May 2016, travelled on business
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 4 May 2016

Dear Lisa,

Thank you for your words of appreciation regarding your recent stay. We are delighted to receive your commendations about the impressive service offered and to hear that you enjoyed the food.

It was our pleasure to accommodate you and we look forward to welcoming you back again soon.

Kind regards,

Alison H

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Reviewed 6 April 2016 via mobile

The hotel is nice and clean and the service is good and the staff friendly. It is an old colonial style building that has been impressively upgraded/updated. The staff are friendly and always helpful and the buffet meals are always good. My one criticism is a bathroom door in my room that locked and wouldn't open, I was forced to get maintenance to come in an fix the door. All in all its a good hotel and quite comfortable.

Stayed: April 2016, travelled on business
1  Thank MrMachungwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 8 April 2016

Dear Mr Machungwa,

We are delighted to receive your compliments regarding the friendly service from our STAFF and the great meals served in our restaurant. We appreciate the time you have taken to share your experience with us and please be assured that your comments about the door are being used constructively to maintain and improve our service standards and facilities.

It was our pleasure to accommodate you and we look forward to welcoming you back again soon.

Kind regards,

Alison Hart

General Manager
Protea Hotel Chingola

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Reviewed 30 March 2016

A clean, comfortable, friendly and well run hotel.
Concerned not many folks about but perhaps that is a reflection of the state of the mining industry and not the hotel.
Beers and a late night dinner at the bar worked very well.

  • Stayed: March 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank HippoBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 31 March 2016

Dear Anthea,

Thank you for your compliments regarding your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible.

It was our pleasure to accommodate you and we look forward to welcoming you back again soon.

Kind regards,

Alison Hart

General Manager
Protea Hotel Chingola

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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