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“Fairly Pleasant Stay”

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Protea Hotel by Marriott Chingola
Ranked #1 of 1 Hotels in Chingola
Reviewed 29 June 2016

I have stayed at the Chingola Protea Hotel a few times now and have always had a fairly pleasant stay. Friendly staff, secure parking, smallish swimming pool – I’ve never seen anyone use it.
The room is modern with an average size flat screen TV, selected cable channels, tea & coffee facilities, small bar fridge. Bathroom has a separate shower with reasonable water pressure.
Breakfast was your standard hotel fair. We ate our dinner in the restaurant and I can highly recommend a rump steak with inshima, gravy (tomato & onion) and relish.

  • Stayed: June 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Graeme B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 30 June 2016

Dear Graeme,

Thank you for your positive feedback regarding your recent stay with us. We are delighted to receive your compliments regarding the friendly STAFF and conducive services and facilities offered at our hotel.

Your interest and concern are therefore extremely valuable to us and we hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best!

Kind regards,
Alison Hart.
Protea Hotel Chingola

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Reviews (38)
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6 - 10 of 38 reviews

Reviewed 15 May 2016 via mobile

I took my parents to Protea Hotel for dinner, the food was excellent. There was a good choice on the menu. The waiting staff were polite, professional and attentive. The steak I had for my main course was perfectly cooked, tender and very tasty. The meal was good value for money. Overall a pleasant experience.

Stayed: May 2016, travelled with family
Thank berginhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 17 May 2016

Dear Mr Berginhart,

Thank you for your compliments regarding the excellent food that you had in our restaurant. Please be assured that we will congratulate our Food and Beverage department for their exemplary service!

Thank you for choosing to dine at Protea Hotel Chingola.

Kind regards,

Alison H

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Reviewed 2 May 2016 via mobile

Very friendly staff and good value. The rooms are neat and comfortable and the menu has a good variety. We had a table of 10 and the food all looked tasty and well presented. I will definitely stay here again.

Stayed: May 2016, travelled on business
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 7 May 2016

Dear Steve,

Thank you for your positive feedback about the friendly STAFF, pleasant rooms and the well- presented food. We are delighted to hear that you enjoyed your stay with us.

It was our pleasure to accommodate you and we look forward to welcoming you back again soon.

Kind regards,

Alison H

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Reviewed 1 May 2016 via mobile

I love this hotel and always come here when travelling through Chingola.
The standards of service are v. good with polite and attentive friendly staff. Food is well presented and tasty with generous portions. Breakfast is good with the best porridge ever.
The hotel is relaxing and peaceful - just what is needed after a long and dusty road trip from Solwezi

Stayed: May 2016, travelled on business
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 4 May 2016

Dear Lisa,

Thank you for your words of appreciation regarding your recent stay. We are delighted to receive your commendations about the impressive service offered and to hear that you enjoyed the food.

It was our pleasure to accommodate you and we look forward to welcoming you back again soon.

Kind regards,

Alison H

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Reviewed 6 April 2016 via mobile

The hotel is nice and clean and the service is good and the staff friendly. It is an old colonial style building that has been impressively upgraded/updated. The staff are friendly and always helpful and the buffet meals are always good. My one criticism is a bathroom door in my room that locked and wouldn't open, I was forced to get maintenance to come in an fix the door. All in all its a good hotel and quite comfortable.

Stayed: April 2016, travelled on business
1  Thank MrMachungwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ProteaHotelsZambia, General Manager at Protea Hotel by Marriott Chingola, responded to this reviewResponded 8 April 2016

Dear Mr Machungwa,

We are delighted to receive your compliments regarding the friendly service from our STAFF and the great meals served in our restaurant. We appreciate the time you have taken to share your experience with us and please be assured that your comments about the door are being used constructively to maintain and improve our service standards and facilities.

It was our pleasure to accommodate you and we look forward to welcoming you back again soon.

Kind regards,

Alison Hart

General Manager
Protea Hotel Chingola

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Chingola

Address: Kabundi Road, Chingola 50100, Zambia
Region: Zambia > Copperbelt Province > Chingola
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Chingola
Price Range: $124 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Chingola 3*
Number of rooms: 40
Official Description (provided by the hotel):
Protea Hotel by Marriott(R) Chingola - Affordable Luxury in the heart of Zambia's Copperbelt. Chingola, the most picturesque of the Copperbelt towns, is where Protea Hotel by Marriott(R) Chingola offers a choice of 40 well-appointed, air-conditioned and en-suite rooms with tea/coffee making facilities, hairdryer, telephone, DSTV and free wireless internet access. The Restaurant offers a mouth-watering selection of meals, while the pub has a delightful variety of cocktails and drinks for a relaxed social get-together. After a long day, you can unwind and relax over sundowners on the terrace, next to the swimming pool. Conference and banqueting facilities are available for up to 120 delegates, while the gardens make an ideal venue for weddings, private parties and banquets.Sport and leisure activities include golf, fishing and swimming. The Business Centre will help with all office and secretarial services that the international businessman may require. Travel arrangements and car hire can be arranged at Reception. ... more   less 
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