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Reviews (554)
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All reviewssomme battlefieldsbudget hotelbreadpleasant staffrooms are cleanan ideal locationexcellent staygreat showerbed was very comfortablefree wifiplenty of parkinggood sizeeasy accessnight staybar arealochnagar craterhotel is situated
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21 - 26 of 555 reviews
Reviewed 28 November 2017

Room was great, location perfect, customer service VERY good, the only thing that let it down, was the there was only one member of staff on to cover reception, kitchen, sort our room out (drop the single beds down), & bar. Not her fault atall, but Ibis should never let this be the case!

  • Stayed: November 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank AdamM422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017 via mobile

Mostly a very pleasant stay. Rooms are clean comfortable and quiet and the restaurant food is good in the evenings and breakfast is very good. The staff are very friendly. This review was almost going to be glowing.

What lets the hotel down is its internet speed. If that’s important to you, then save your sanity and stay somewhere else and I mean that. Download speed of less than 2Mbps and upload speed of half that means that if you need to use the internet you’ll be in for a LONG wait and don’t even think of streaming anything. There is a partial fix however: there’s a McDonald’s over the road with excellent Wi-fi, but that is not an acceptable solution for a modern chain hotel.

Stayed: November 2017, travelled solo
1  Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PACHURA, Manager at Ibis Albert, responded to this reviewResponded 20 November 2017

Dear Mister,

Thank you for taking the time to tell us about your experience at the ibis Albert.

I am sorry that your experience did not meet your expectations regarding the wifi connection.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Marine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2017

A good base for visiting the Somme not far from Combles war graves cemetery which is where my uncle is buried . The hotel restaurant is good food and breakfast was ok .rooms were quiet
The only bugbear was the sat nav didn't recognised the post code

Stayed: October 2017, travelled with friends
Thank audrie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

Fab location for our battlefield tour excellent staff well maintained and very clean pleasure to stay there not my first visit and certainly hope it's not my last would highly recommend this hotel to my family and friends

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank O7771UOallans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

The hotel is just on the edge of Albert. The rooms are spacious clean and the bed is good. A good size bathroom with walk in shower. Friendly staff a pleasant bar/restaurant/breakfast room. Safe free on site parking.
I would stay here again.

Stayed: October 2017, travelled with friends
1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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