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Costabella Tropical Beach Hotel
Ranked #9 of 43 Hotels in Mactan Island
Reviewed 16 June 2017 via mobile

We stayed here with my family as part of our hotel hopping.Breakfast buffet was OK .Rooms quite spacious.Large swimming pools but the beach is not good for swimming looks dirty and small.My niece and son like their pool very much.

Stayed: March 2017, travelled with family
1  Thank Mae G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this reviewResponded 8 July 2017

Dear Mae G,

Thank you for spending your family holiday with us. We are happy that that your son and nephew had a great time in our swimming pools.

The changing of tides can really affect the beach surface; the teeming marine life in our area is an indication of a healthy ecosystem which makes our swimming area clean and ideal for swimming.

The next time you visit please give it a try, see you back soon!

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Reviewed 14 June 2017

I was at Costabella more than 4 times. And I am sure I will go back again... Last one was this april. I defenetly suggest this place for everione who are looking for a nice hotel with perfect services. - The breakfast I love, I usually ask the staff to make an omlett and they make it for you the front of you, so you can just ask what you want to put it in. - The dinnertime also love when the local band playing music for you .... there is many things to see in CEBU and around CEBU, so if you want than at the hotel reception you can find many alternatives to go for a day trip to check the island, waterfall, sharkwaching...ect.

Room Tip: I usually take the pool side delux rooms...but this is only my suggestion.
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  • Stayed: April 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Balint A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this reviewResponded 28 June 2017

Dear Balint A,

Thank you for always choosing to stay with us.

We genuinely care for you and it feels good to know that you like it here. Our goal is to keep our guests happy and satisfied with their stay. When we receive such wonderful feedback, we feel fulfilled.

We appreciate the commendation and we cannot wait to have you back.

See you soon!

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Reviewed 8 June 2017 via mobile

The Good: Beach is quite nice, lots of places to relax. There was a lot to see when you snorkeled. The Beach is walled off on two sides but if you want to swim further you can. Breakfast was quite nice


The Bad: We paid quite a lot to stay at this resort and were quite disappointed.
Service was not great, always felt a little rushed. Upon checkin we had to wait ages as they only had one bell boy. We could have easily just wheeled our bags to our room ourselves but no, they insisted we wait. When the Bell boy did arrive he was super aggressive in expecting a tip. We were in a block of hotel rooms that had a huge smoking area downstairs so every time we stepped out our room we were flooded with smoke. It was horrible, especially since the staff constantly assure us that this is a no smoking resort and yet that's not really the truth. The room was dark and outdated, the showers did not work properly and the bathroom always smelt like sewage. Gym closes at 8pm on the dot. We had three staff members staring at us until we left. Gym also only has 4 machines 3 of which are cardio.

The Ugly: I would not come back to this resort.

Stayed: June 2017, travelled as a couple
7  Thank Stephanie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2017 via mobile


The Costabella hotel on Mactan faces Olango Island and has a small beach surrounded by a sea wall on the Cebu strait. The beach isn't the pretiest, but the sea breeze is very welcome.
Our room was comfortable and well appointed but the walls were thin enough to easily hear the conversations of our neighbours.
Bicycles are available for free hire for an hour at a time to go into the nearby town where there is a large supermarket, coffee shops and restaurants.
The resort has two decent swimming pools, table tennis and two pool tables, one of which is in the Luna bar which opens at 6pm.
We ate dinner twice in the main restaurant. We ordered Filipino food which was good. I can also say that the food menu was fairly priced, unlike the beer which was outrageous.
The hotel is a bit off the beaten track and other than the free bikes, motor transport is required to get to and from the location.
When all things are considered such as what we paid and our whole experience it gets 3 stars.

Stayed: May 2017, travelled as a couple
2  Thank Willem_da_Silva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this reviewResponded 12 June 2017

Thank you for spending your holiday with us.

Olango Island is a bird sanctuary and Costabella being just across it has the advantage of attracting some of its migratory birds. With the see breeze and the relaxing sound of the ocean one can enjoy nature at its best.

Our walls in the rooms are designed based on standard. For conversation to be heard from the other room, guests may have been talking beyond the normal volume. When this is brought to our attention, we call the next room and request for guests to lower down their volume to give consideration to the other occupants. We regret that we missed the opportunity to have been of service to you.

Our Filipino dishes at La Marina are prepared by our home grown Chef and Cooks and they are delighted to know that you liked it.

It will be nice to have you back again.

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Reviewed 25 May 2017 via mobile

This place is great! Superb service and very clean and spacious rooms. The pools are also clean and to wake up to a (small) private beach is also a dream!

Wifi could be a bit more stable but that would be the only 'complaint' I would have.

I can def recommend this resort!

Stayed: May 2017, travelled with family
1  Thank slstr12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this reviewResponded 10 June 2017

Dear slstr12,


Thank you for choosing Costabella for your holiday. We genuinely care for our guests and nothing compares to knowing that we have been part of a great stay.

We appreciate your commendation and we are excited to have you back soon!

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Additional Information about Costabella Tropical Beach Hotel

Address: Buyong, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Mactan Island
#9 Spa Hotel in Mactan Island
Price Range: $104 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Costabella Tropical Beach Hotel 3*
Number of rooms: 156
Official Description (provided by the hotel):
Tucked away in the charming island of Mactan in Cebu is the tropical hideaway of Costabella, a luxury beach resort awarded by the Philippine Department of Tourism with the highest resort classification.An iconic property embraced by white fine sand and shaded by palm trees, Costabella Tropical Beach Hotel is an architectural showcase steeped in history and tradition. Its tastefully-appointed rooms, all 156 of them, beautifully integrate Spanish colonial influences with natural, homegrown materials. Carved stonework, arched doors and charming courtyards are the hallmarks of this timeless place. All accommodations from the modest to luxurious with private balconies offer breathtaking view that is both peaceful and romantic.As the name suggests, Costabella provides travelers and guests with the perfect setting to admire Mactan’s enchanting coastline. This tropical retreat is truly a dream destination for honeymoons and weddings. ... more   less 
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Also Known As:
Hotel Costabella Tropical Beach
Costabella Tropical Beach Hotel Cebu Island/Mactan Island

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