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Reviews (1,433)
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Reviewed 17 August 2017

We chose this hotel after seeing the excellent location on the beach and reading the reviews on here and it certainly does not disappoint,
The staff are all fantastic, friendly and helpful with that 'extra' service that just adds to your holiday.
The hotel is kept fantastically clean. We loved the way we could reserve our sunbeds for the holiday where we wanted to be, by the adult pool. The dine around food allowed you to go out to eat with Lemongrass being our favourite but the food in the hotel was first class too.
If you want peace and quiet then you could stay around the hotel and relax and the busy strip seems miles away but if you want a change of scene everything is in walking distance.
I would recommend a sea view room as the views are breathtaking.
This hotel gets it just right and really is a first class hotel - we would return.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Sue187045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

It was very nice and relaxing holiday. Friendly reception but room position can be better. Also aircon didn't work properly and had a bad smell although maintenance tried to sort out.
Will go to protaras again for its beach and crystal clear water but more likely stay at sunrise Pearl when the weather is a bit cooler than in July.

Stayed: July 2017, travelled with friends
2  Thank alyonatus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017

Travelled with our friends who have stayed at The Pearl previously and couldn't praise it highly enough. Having stayed for 11 nights can see why they rate it so highly. All rooms and facilities to a very high and consistent standard but what sets The Pearl apart from other hotels are the great staff they have. Nothing is too much trouble and they all go out of their way to ensure you enjoy your holiday and feel welcome. Would particularly highlight the bar service at the pool and inside the hotel. Head Barman Angelo is a real asset to the hotel, so friendly and engaging. He took the time to introduce my wife to a new cocktail she loved. Make sure to ask for a Hugo! George at the inside bar and Alexandra serving drinks round the pool both went that extra mile to ensure we were looked after. Wouldn't hesitate to recommend this hotel to anyone and already thinking about returning in 2018.

Room Tip: All rooms are to a high standard but sea view are best
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

For a third summer in a row we have had a truly wonderful stay at the Sunrise Pearl! The hotel continues to maintain the same high standard of accommodation, food & service. The warm welcome you receive when you arrive & the continued helpful & friendly service you receive from all the team here at the Pearl are what set this hotel aside from all others in Protaras. The setting is stunning, the pools & grounds immaculate & the rooms are decorated & cleaned to an exceptionally high standard. Would definitely recommend to any couple or family looking for a 5* break on the wonderful island of Cyprus. We cannot wait to return next year! The service you receive here is hard to replicate anywhere & we have stayed at some other wonderful 5*resorts. The whole team are great but stand outs for us are - George - what a fantastic manager he is. The ultimate professional who makes you feel so welcome & runs an amazing team in the restaurant & Mistral pool restaurant. The Pearl wouldn't be the same without him!!! Angelo who runs the bars is also amazing - friendly & professional at all times - a pleasure to see every day & evening! Other shout outs to the guys that run the pool & ensure allocated sun beds at all times; Alexandra & Mirella at the pool side; George at the pool bar & main bar, Maria at Marcello's, Dimos main restaurant & Christodolous the chef. The team here are all 5*.
Can't wait to return!

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Michelle E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

This is the third time in a row that we have visited the Sunrise Pearl for a two week holiday and It is, without doubt the best hotel in Protaras and perhaps Cyprus. The quality of service is exceptional and the team can't do enough for you as guests. George heads up the team in the restaurant to an exceptional standard and he leads by example in demonstrating how to make guests feel relaxed and welcomed in order that they can enjoy this first class experience. Dimos is another quality member of staff within the restaurant, but I could go on listing the rest of the team....At the bar, Angelo is so friendly and engaging and runs a superb team with George Begiazis and Anastasia being great too! Cristos and his team at the pool and Alexandra and Mirella looking after you with pool drink service put the cherry on the top of a fantastic two weeks. Overall, my view is that you will enjoy the best service with the best team at this quality hotel and I thank them all for making us have a great time....roll on our 4th trip!

Room Tip: Sea view rooms are exceptional although there are no balconys overlooking the main strip so all are quiet and relaxed. No bad rooms here.
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Paulfrequentflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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