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Reviewed 2 March 2017

We stayed at this hotel with a group of friends and unfortunately it was not a good experience compared to the other places we stayed during our trip to Hokkaido.
Due to a booking mix up we did not get rooms with lakeside views. Those that we did get were in need of renovation due to very worn tatami mats, worn and grubby curtains and shoji screens that had many holes in them. The rooms also smelled strongly of cigarette smoke even though we had specifically booked non-smoking rooms.
The dining room had great views over Lake Toya but the food was just average and the tables had old plastic table cloths on them. The overall impression that we took away was that this had once been a very nice hotel but it was now badly in need of an upgrade and renovation if it is ever to return to its past glory.

Room tip: Try to get a genuine non-smoking room with lake views.
Date of stay: February 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank 26waynew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 August 2016

We have never been to a ryokan before so can't compare it to others, but we had a brilliant stay that was a highlight of our trip. It was great value half-board, the room was extremely spacious compared to everywhere else we stayed in Japan, the staff were very friendly, courteous and professional and the onsen was lovely. The food was presented beautifully (we had dinner and breakfast in our room both days) - mostly it was fantastic (in particular the nabe and noodle soup), however the sashimi was a little disappointing. The drinks seemed relatively expensive, however there was a fridge in the room which we stocked with beers from the 7/11 a couple of minutes down the road. We had a partial lake view - we watched the fireworks from our room on the first night but found that the view was better watching from the waterfront. The beds are traditional futons with hard beany pillows which we found a little uncomfortable, but we slept fine by doubling the futon thickness with a spare from the cupboard, and using chair cushions instead of the pillow! Overall we had a fantastic time and wouldn't hesitate to stay here again.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank han2412
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 August 2015 via mobile

While this place is not at the waterfront, it has fewer tourists that comes by the bus loads. We got a room at the 6th floor and it has a nice partial lake view that we could see the fireworks.

Good price for 1/2 board and it wasn't buffet like the others. We got food served in the room.

Can't fault this place.

Date of stay: July 2015
1  Thank 74salt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 February 2015 via mobile

Hotel is very clean and the staff are super friendly and nice.

The room is typical Japanese style and bathroom is a bit small but you will be doing that in the onsen spa area so don't worry.

Food was excellent and the staff were super nice. Free beer set every dinner meal. The one guy even gave us extra sake as ours wasn't enough as he thought.

downfalls: hard thin pillows filled with massage plastics (typical Japanese style though). No juices available for breakfast.

Date of stay: February 2015
Trip type: Travelled as a couple
Thank Jinesh M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 January 2015 via mobile

This is a traditional Onsen Hotel. Facilities are well ran, and the staff are dedicated and helpful. It's not a luxurious nor modern type but if you are looking for a traditional and friendly getaway, this place can be right. Many of its patrons are locales, and the food is traditional and good. One walks away with an authentic local Onsen experience. We did a daily drive between here and Niseko Ski Resort, which is about an hour each way, so it's a reasonable alternative to experience skiing and Onsen on a single trip.

Date of stay: December 2014
2  Thank michaelkS9979RW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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