We stayed at this hotel with a group of friends and unfortunately it was not a good experience compared to the other places we stayed during our trip to Hokkaido.
Due to a booking mix up we did not get rooms with lakeside views. Those that we did get were in need of renovation due to very worn tatami mats, worn and grubby curtains and shoji screens that had many holes in them. The rooms also smelled strongly of cigarette smoke even though we had specifically booked non-smoking rooms.
The dining room had great views over Lake Toya but the food was just average and the tables had old plastic table cloths on them. The overall impression that we took away was that this had once been a very nice hotel but it was now badly in need of an upgrade and renovation if it is ever to return to its past glory.

We have never been to a ryokan before so can't compare it to others, but we had a brilliant stay that was a highlight of our trip. It was great value half-board, the room was extremely spacious compared to everywhere else we stayed in Japan, the staff were very friendly, courteous and professional and the onsen was lovely. The food was presented beautifully (we had dinner and breakfast in our room both days) - mostly it was fantastic (in particular the nabe and noodle soup), however the sashimi was a little disappointing. The drinks seemed relatively expensive, however there was a fridge in the room which we stocked with beers from the 7/11 a couple of minutes down the road. We had a partial lake view - we watched the fireworks from our room on the first night but found that the view was better watching from the waterfront. The beds are traditional futons with hard beany pillows which we found a little uncomfortable, but we slept fine by doubling the futon thickness with a spare from the cupboard, and using chair cushions instead of the pillow! Overall we had a fantastic time and wouldn't hesitate to stay here again.