Hotel is old and is in needs of major renovation. Rare staff seems to have given-up.
I stayed there for two nights with family and we had a tatami room, which was okay, but staff didn't bother on packing up the futon beds in order for us to have more space.
Food was below average

Booked this hotel as it’s the most inexpensive during a peak season it seems in Hokkaido. Still expensive but comparing with other hotel rates it’s what I can afford for a hotel which has onsen.

Am ok to stay in a simple hotel but what really irritated me is the attitude of some of the staff and some facilities are really of poor quality. The aircon is very poor, we had to resort to using a fan. When I mentioned to seems to be the manager, he reacted like he can’t be bothered with my concern because he said the AC is working then looked at His watch like am wasting his time. The room is very smelly when we first entered. The lift from street floor to reception is very smelly. The room is old. The front desk person didn’t smile when we checked in. You’re in hospitality business! So if you don’t like what you’re doing get out of it!