We stayed at the resort for 3 days & 2 nights from 8th to 10th April.
Overall stay was great.
Below points that we’d appreciate:
*Great onsen, its very clean. One of the best we had.
*Breakfast had enough varieties for us especially a family with children.
*Room was clean especially as we expected.
*Staffs were friendly and very accommodating.
*Dinner was fine. Thank you for a special sashimi plate on the eve before we left.
*Omotenashi was done nicely and appreciate for the kind attention when My son fell down into fountain pont and he got his shoes and clothes wet. Your team had these items dried when we arrived in our room.
Some points we’d like the management to improve:
*A signage/blocking line to be in placed in front of the pont if the fountain is off to avoid any accident.
*Kids yukata were only provided on the following day. It should be there upon arrival
*Dinner menu should be different everyday.
*Hand sanitizer should be placed near massage chair.
Thank you for great service and for sure we will come back again.
- Free Wifi
- Free parking
- Room service