We stayed at Tsuruya in early December. The ryokan is very quiet and seemed old but in a nice way. The girl who came to take care of us can speak english very well. She told us that this house is over 100 years old! She took us to the sitting area where she served us real japanese green tea and big red beans dessert which turned out to be very delicious. My mom's knee is not so good so the ryokan managed to set the room for her downstairs so that she didn't have to climb up the stairs. They also set the futon on a big table so my mom can sleep on it as well cos it's difficult for her to get up from the floor.
Our room was on second floor. It's a very big room with balcony. There's a nice and newly renovated bathroom and toilet in the room. There's a desk with electric blanket in the center of the room. As the other reviewer also wrote, the room is quite cold, so this electric blanket turned out to be our favorite space during our stay. It would be nicer if the weather is not too cold so that we can enjoy sitting in the balcony and drinking some sake :)
Dinner was served in a private room on the first floor. The portion of food is very good. We've been to some other ryokans which served too much. The ryokan staff called us long distance when we booked the room to mention to us that they're afraid the plan we chose might offer too small portion of a meal. But we gave it a try anyway.
Onsen is for private use only. We booked it when checking in with no extra cost and the staff will come to pick you up from your room when it's about time. There's nothing fancy about the onsen. But it will give u comfort and warmth when it's very cold outside.
Breakfast was served in the 'Mellow Monk' which looked like a nice modern bar. There's plenty of food to fill your stomach. It's japanese style breakfast and every pieces of food showed that they have put a lot of attention and effort to prepare for you.
Highly recommend for those who wants to stay in real japanese style without paying extravaganza amount of money.
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