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All reviews bus stop spacious rooms private beach min walk balcony vasiliki sea
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2 - 7 of 121 reviews
Reviewed 15 September 2020 via mobile

I don’t understand why nobody isn’t mention it this beach is waving and windy you can fly without wings!! If you’re coming with a baby or toddler I don’t recommend it! Look at my baby’s face on the pic

Date of stay: September 2020
Trip type: Travelled with family
2  Thank sevcanszambelan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vasilis Vrouzos, Γενικός Διευθυντής at Aptera Beach, responded to this reviewResponded 20 September 2020

Hello, I would like to tell you what in this page you don't review beaches but places, our place is aptera beach hotel and restaurant and you didn't mention anything about our place.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2020

We rented the room with a panoramic view at the top and right away felt like at home. Christo was warm and welcoming as well as Vasili. The food at the restaurant on the beach was simple but very tasty. They grow their own vegetables so it's all very fresh. Our room was very clean, we had trouble with the air conditioning so we ended up in another room that was just as clean and spacious. We spent three days there because we liked the location and the staff so much.

Room tip: The room with the panoramic view is great
Date of stay: July 2020
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Lise J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 October 2019 via mobile

Very friendly owner and staff. A pleasure to talk to Xristos, Vasilis and the crew.
Great location, you can reach Heraklyon by bus, but you need a car if you want to visit this beautiful and interesting island.
Glad to be back in Greece after 34 years and again to find friendly and nice people.
Hope to go back and spend more time at Aptera.
Good food and is not bad at all to have the meals on the terrace by the beach.

Date of stay: September 2019
Trip type: Travelled as a couple
2  Thank Greg M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
vasilisvrouzos, Διευθυντής at Aptera Beach, responded to this reviewResponded 24 October 2019

Thank you so much for your beautiful comments, it was a pleasure for us to meet you!!, You are always welcomed at any time, best regards from Aptera beach

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Reviewed 5 October 2019 via mobile

We got in late and found no one at reception, just our keys left for us with our names on the front counter. No info when we arrived about WiFi, etc. no staff anywhere to be found. We stumbled through finding our two rooms on our own, and there were no remotes that were necessary to turn on the air conditioner. At that point we called the online number, got an answer, and they said they would bring the remotes to our rooms. They brought both to one room in the 2nd floor and made my mother bring the other up to our room on the 3rd floor. There was no soap or conditioner provided until we called back to ask them to bring some up. The employee told us there would be no manager on property until noon the next day. We showed the employee the blood (?) stains on our sheets and the blanket and he brought us a new sheet (which was also dirty looking) and didn’t even take away or replace the stained blanket. The drain in the middle of the bathroom floor backed up and overflowed when we used the sink or shower and the bathroom smelled like mildew. My parents’ room was worse and smelled like sewage so strongly they couldn’t sleep. Overall just an awful place. We wanted breakfast but didn’t trust the sanitation of their restaurant after experiencing the rooms, so we left. There was also a dog wandering the beach area peeing on the lounge chairs. Very sad very night in Crete.

Date of stay: October 2019
Trip type: Travelled with family
2  Thank JuliaSN
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
vasilisvrouzos, Υπεύθυνος Δημοσίων Σχέσεων at Aptera Beach, responded to this reviewResponded 7 October 2019

First thank you for your reservation in our hotel and second we have to tell you that we are very disappointed to have guests like you, The reseption is open until 00:00 o clock as its clear in our all websites, you arrived later without any advise and although you got your rooms. All you say about sheets and blankets and bathrooms are incorrect. (We have fotos of how you left the rooms then you leave)!!!. check please the hundreds of perfect comments of our hospitality and staff and installations and you will understand. We feel sorry about you!!! last we will tell you that our hotel is 2 stars , if you want luxury you can book hotels of 5 stars if you can afford it offcourse!

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Reviewed 5 October 2019 via mobile

When we arrived late at night they had left the key on the desk with our name on it. Going up to the room we found it not very clean. The toilet seat and sink had small black specs on it and a few tiny bugs. The sheets were soiled. But the worst part was that it smelled like we were sleeping in a sewer. The smell was overwhelming and made it very difficult to fall asleep.

Date of stay: October 2019
Trip type: Travelled with family
2  Thank festusmo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
vasilisvrouzos, Υπεύθυνος Δημοσίων Σχέσεων at Aptera Beach, responded to this reviewResponded 7 October 2019

Your wife had your answer, we can not repeat it, the travelers are smart unfortunately for you

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