We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Hotels.com
ibis
US$57
View deal
Vio.com
US$52
View deal
Booking.comUS$57
Expedia.comUS$57
PricelineUS$57
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (895)
Filter reviews
895 results
Traveller rating
151
416
242
59
27
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
151
416
242
59
27
See what travellers are saying:
Selected filters
Filter
Updating list...
1 - 6 of 895 reviews
Reviewed 5 July 2022

The reception Staff were particularly good. The room was OK. We decided to eat in the `Restaurant`. The Waitress was not really interested. We waited and waited for just the menu to arrive. We ordered our food which came relatively quickly, the soup that was listed did not resemble any soup we have ever experienced. The ice cream which I could not eat was disgusting. The Waitress had disappeared we could not discus this issue at all. Having travelled nearly 600 kilometers that day in the heat, we could not wait because we were so tired. In the morning when we went to settle the bill, we found it had already been taken and the Receptionist did not want to understand and offered us two beers, small compensation.

Date of stay: June 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank agbird
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 July 2019 via mobile

This is a nice clean little hotel, about a 25 minute ride from the cathedral. There is a nice bar and outdoor sitting area where you can unwind in the evening while enjoying a glass of wine or cocktail from the bar in the lobby. The area is quiet making it a nice place to retire to after a day of walking and exploring to beautiful streets of Florence.

Date of stay: July 2019
Trip type: Travelled with friends
2  Thank Trekn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 May 2019

We stayed two nights here while exploring Florence and Tuscany and we had no problems. The rooms were European Style, contemporary and clean. The staff was nice and the breakfast was typical continental / European breakfast. Overall, the property is well maintained and we would stay again.

The mall and restaurants across the way are a good option.

Note: Many reviews list how this property is so far from the city - center of Florence. Well... it is in a suburb and not that far if you have transport. It's 2019... if you cannot Google or GPS a location on distance by now... it is your own fault IMO.

Date of stay: May 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank td397
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 May 2019 via mobile

This is probably one of the worst Ibis hotels in the world. The place is dry far away from Florence with no public transportation. I had to take a taxi each time paying more than 50€. The staff of the hotel is it helpful at all. During my 3 day stay the hotel staff has not managed to repair the air conditioning. The overall experience was really bad. I do not recommend this place.

Date of stay: April 2019
Trip type: Travelled as a couple
2  Thank Globtrotter3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager I, Guest Relations Manager at ibis Firenze Prato Est, responded to this reviewResponded 23 May 2019

Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Guest Relation Agent
HOTEL IBIS FIRENZE PRATO EST

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2019

Date of stay: February 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
General Manager I, Guest Relations Manager at ibis Firenze Prato Est, responded to this reviewResponded 4 March 2019

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
View more reviews