The reception Staff were particularly good. The room was OK. We decided to eat in the `Restaurant`. The Waitress was not really interested. We waited and waited for just the menu to arrive. We ordered our food which came relatively quickly, the soup that was listed did not resemble any soup we have ever experienced. The ice cream which I could not eat was disgusting. The Waitress had disappeared we could not discus this issue at all. Having travelled nearly 600 kilometers that day in the heat, we could not wait because we were so tired. In the morning when we went to settle the bill, we found it had already been taken and the Receptionist did not want to understand and offered us two beers, small compensation.

This is a nice clean little hotel, about a 25 minute ride from the cathedral. There is a nice bar and outdoor sitting area where you can unwind in the evening while enjoying a glass of wine or cocktail from the bar in the lobby. The area is quiet making it a nice place to retire to after a day of walking and exploring to beautiful streets of Florence.

We stayed two nights here while exploring Florence and Tuscany and we had no problems. The rooms were European Style, contemporary and clean. The staff was nice and the breakfast was typical continental / European breakfast. Overall, the property is well maintained and we would stay again.

The mall and restaurants across the way are a good option.

Note: Many reviews list how this property is so far from the city - center of Florence. Well... it is in a suburb and not that far if you have transport. It's 2019... if you cannot Google or GPS a location on distance by now... it is your own fault IMO.