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All reviews cable car ski slopes nice hotel superior room northern lights bed and breakfast ski storage tea and coffee hotel guests half board evening meal snow suits husky ride santa break once in a lifetime zero point gondola
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Reviewed 14 August 2022

All okay, we book panorama-room with high floor from hotel web site, because our friends keep weddingparty same hotel.
Room is okay, littlebitt too big for two person :) (there is 2 twinbed in room), but me and my wife get both own bed :)
Staff was good, breakfast is normal hotel breakfast, parking is free .
You can go (if You want) hotel own gabin elevator down "straigth" from hotel.
There is low season now but im think its nice also high season.
our room number was 427 ,if i remember correct :)
(look pics)

Date of stay: August 2022
    • Location
    • Rooms
    • Service
1  Thank J11P33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 June 2022 via mobile

The hotel Levi panorama offers a very good view and the welcoming of the staff was very friendly. In mid-June, the ski hotel was almost empty. The rooms are more or less functionally designed, but the bathroom is very nice.
The most disappointing was the breakfast, as the quality of the scrambled eggs and the milk was questionable. Only the breakfast, the rating would go down to 2 stars.
Still, the view of the "gold digger" in the 7th floor is stunning.

Date of stay: June 2022
Trip type: Travelled with family
Thank jott2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 February 2022 via mobile

This hotel has all the ingredients of a great location but somehow it fails in many ways.

Location, beautiful spot up the fell with lift access from the village, great views from outside the restaurant but very limited from inside the the hotel. The hotel rooms are split with slope view and car park view. The chalet rooms look at the road or the car park. The bar looks out to the car park, parts of the restaurant have views to the slope and horizon but they are limited to maybe 15 tables?

Apparently there is a bar on the upper floor but this was closed and speaking to the staff, they were also unclear as to why… hotel panorama but with very limited panorama views??

Food. The breakfast was poor and always the same, continental breakfast, how can you go wrong? Cooked offering, always the same, lacking flavour, variety or quality. Tea and coffee cups that are so small they are all but useless. We did not have the buffet lunch (which is for half board guests) but would guess similar based on what other guests were saying.

Food from the bar was reasonable, nothing amazing but reasonable quality and not crazy priced.

Staff, very mixed. some could not care for customer services, others went beyond the expected. Seems that the more senior the staff the less interested you are. Cleaners and bar staff were super one receptions was brilliant, one was simply awful and should not have a role facing customers! And… on to the class system…..

Top tier, god like status.. any guest with any connection to the Porsche Experience centre. Apparently this gives you supreme status at the hotel with absolute power over staff.. restaurant tables blocked for you, separate rooms and areas with no public access, staff walking around in branded clothing only for the benefit of their guests at the hotel. I suspect the hotel is part funded by the Porsche centre and many staff and guests treat it as their own resort..

Middle tier. Hotel guests, looked after like hotels guests.

Bottom tier, chalet guests. Considered a massive inconvenience to the hotel and its staff. Pre payment of food and drinks required (no card taken for account closing on check out) receptionist reluctant to provide the lock and key for ski storage, then been more annoyed when I returned with said lock which was not functioning… only actions taken on simple maintained issues at the third time of asking and even then, by one receptionist who took it upon herself…

A very strange and unnecessary ethos in the hotel but something that clearly stems from the top and is pushed by a feeling of entitlement from staff members around the hotel. To be clear, there are some great staff, just overshadowed by others…

The chalet rooms are well equipped, nice touch with the sauna and a nice place to spend time, they are noisy…. People walking around in ski boots can be heard and felt through walls and ceilings. Views are limited to the road or the car park but look past the immediate and at least you can see some beautiful forest and snow covered trees!

I have left aside costs as everything in Finland is expensive.. value for money. I would say no, but excessive, not really considering the location, if they improved the service and offering this place should be amazing but it would need a cultural shake up with some staff.

Did we enjoy our time in Levi? Yes and as a base the hotel was ok but we enjoyed our holiday despite the hotel, not because of the hotel. Would we return? no… better hotels / chalets in the village without the stuffiness of the panorama and it’s Porsche experience connection.

Date of stay: February 2022
Trip type: Travelled as a couple
2  Thank MrGreenHampshire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 December 2021 via mobile

Stayed here for 3 nights December 21. As part of a TUI package deal. I was sceptical about going with TUI and package deals. But overall was very impressed. The hotel is beautifully located at the top of the slope, and the hotel provides you with a gondola pass to the bottom of the slope and back up, which we used often. Doesn’t cover the last day though.

At the bottom of the slope is a ski hire shop, always plenty available but no last minute lessons available so book ahead if you want any lessons with the ski school.

There is kids land at the far left of the slopes, where there is a beginners slope and button lift, all free to use.

Places to eat are plenty, we went bed and breakfast, many people that stayed half board commented that the food wasn’t great and ate out, so tip to stay bed and breakfast. As part of TUI trip you get lunch with the Father Christmas village and you get an evening meal as part of the festive finale, so overall we only ate out a few times so I imagine that makes half board even less worth it. If you do eat out highly recommend conti pizza and pancake house!! Conti pizza is at the bottom across from the slopes, pancake house is just a short walk straight through the little Main Street opposite the slopes.

If we came back wouldn’t do a package deal, but would definitely come to Levi again & stay in a lodge. Being with TUI we ended up totally relying on their itinerary and would have liked more freedom. Christmas village was ok, nothing overly special and only there for about 90 minutes. Then on way home we ended up at the airport over 3 hours before our flight. Which seems excessive being a trip designed for children, no child wants to spend that much time at the airport waiting.
You also have to return the snow suits the night before, for my little boy he would have loved to have spent that time sledding.

Snow suits, boots and socks provided, they are ok, smelt a little of smoke, were too big and not as thick as our ski clothes, so would recommend taking your own if you have some. The boots are also well worn.

There are sleds everywhere that people have left, so don’t need to invest in one.

The rooms in the hotel were blank and no hint of Christmas, would have been great to see them decorated for our little boy especially being part of a Santa trip.

Room tip: Don’t go package deal
Date of stay: December 2021
Trip type: Travelled with family
Thank Maps05737909933
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 December 2021

Beautiful location, 2 bedroom apartment was spacious yet very cosy. Hotel itself is lovely. Food is good with lots of choice - lots of Finnish food so that may not be for everyone. Cable car is great but for a change walking down the 700+ steps to Zero point is a must .

Date of stay: December 2021
    • Value
    • Sleep Quality
    • Service
Thank jacquelinecY8553WY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Pia Virtala, Other at Hotel Levi Panorama, responded to this reviewResponded 22 December 2021

Dear jacquelinecY8553WY,

thank you so much for your nice review.

I'm glad to hear that you enjoyed your stay in Hotel Levi Panorama!
766 steps are good exercise, and great that you found those also.
Hope to see again as our guest!

Merry Christmas!

Best regards
Pia Virtala

Area Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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