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Reviewed 3 October 2017

I have booked with lakeview houseboat after seeing good reviews on tripadvisor. Mr. Sree Kumar was very good while communicating all the time. However, practically have experienced something else.

1.We have stayed at Sarovaram Houseboat on 28th Sept'17. But I doubt whether the boat is managed by lakeview houseboats because everywhere the name is mentioned as 'Sarovaram Houseboat Services'

2. The two people (did not see any third people) were extremely unprofessional in all aspects with very poor communication skills. Moreover, they did not have any information about Kumarakom and surroundings where the boat was floated. Whatever we have asked, they replied "dont know" which was bit awkward for being a tourist in Kerala. I am not expecting that they will explain like a professional guide, but they must have a basic and little bit of information about the place when they are dealing with tourists.

3. We have heard that we would be taken to somewhere to buy fresh fish etc. But, practically they didn't show us anything like that from where we can buy fish etc.

4. During the lunch time, it was mentioned that the boat will be anchored for an hour. Though, we have finished everything within 40 mins, but they were very reluctant to start the boat again. Rather, they were busy in gossiping and playing with mobile phones within themselves. They started it again, after 1.40 Hrs when we have requested them.

5. They did not serve veg salad, pickle and pappad in the dinner which was mentioned in your website as menu for dinner.

6. Two times, they have served open bottle water (unsealed) drinking water, later changed it after we have asked.

7. Inside the houseboat, the TV was very poor in condition with a broken remote.

8. The hand washing liquids were full of water, having very less liquid soap inside the container.

Overall, we are very much disappointed by the services provided to us.

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank P B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lake view h, Owner at Lake View House Boats, responded to this reviewResponded 25 October 2017

Dear sir, Thank you for writing your experience in Sarovaram houseboat. Lake view used to hire this boat when all boats are full with a permission. We have noted your experience in the boat and we are giving more training to this staff to make memorable trips in future. Thank you for sharing.
regards,
Sreekumar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017

we had visited trissur, guruvayoor, cochin, munnar and then alleppey house boat through sree tours.

very professionally managed and right hotels as per our requirement been provided.

the house boat was the pick of choice. the fiber house boat really stand apart from the traditional palm leaves ones to provide better safety from mosquitoes while staying in back water.

Room Tip: go for fiber house boats for safe travel
  • Stayed: January 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank GNUnshakable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017

We spent three incredible days and nights in Ganga, a one bedroom houseboat from Lake View. We went all the way south to Chengannur and enjoyed rivers and canals with little or no traffic from other houseboats. Our Captain seemed to have a GPS in his head and our Cook was absolutely five star chef. The assistance from the main office was outstanding. We highly recommend Sree Tours.

Room Tip: We went to a houseboat, not to a hotel
Stayed: September 2017, travelled with family
Thank alfredocareaga2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lake view h, Owner at Lake View House Boats, responded to this reviewResponded 24 September 2017

Dear Alfred, Thank you for reviewing us about our houseboat and your trip in Kerala backwaters. We are happy that you enjoyed your trip. Your specific requirements of going through remote villages, small canals and specially canals without any other houseboat was difficult. It was possible only with small houseboat even without a top floor. Our Ganga one bed room boat is a basic dlx boat but we ensured that all facility is provided in the boat. Hope you will come back again for another trip and will recommend your friends.
regards

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Reviewed 16 September 2017

We rented the premium house boat from lake view house boat. First thing that inspired us was the Boat, new, modern & interiors were well decorated. Staffs were good and gave us a cool welcome with fresh tender coconut. Fantastic Chef who cooked delicious food for us. We enjoyed every moment in this house boat.
It was really relaxing experience for us.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank Muralivpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lake view h, Owner at Lake View House Boats, responded to this reviewResponded 17 September 2017

Greetings from Lake view houseboat
We thank you for using your valuable time to write your travel experience about our houseboat. You have travelled in Palazhi 3 bed room super luxury houseboat. We glad that your stay in our houseboat is a memorable one. Thank you for sharing.
regards,
Sreekumar

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Reviewed 10 September 2017

This was our first time staying on a placid lake in a luxury house boat celebrating our 50th wedding anniversary. It is a memorable experience but it took a little time to adapt to the unique environment instead of our usual J W Marriott hotel experience. But I would recommend it.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sateesh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lake view h, Owner at Lake View House Boats, responded to this reviewResponded 24 September 2017

Dear Sir, We thank you for using your valuable time to write your travel experience about our houseboat. We glad that your stay in our houseboat is a memorable one.
Thank you for sharing.
regards,
Sreekumar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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