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Reviews (152)
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All reviewsvalue for moneyveg as well as non vegrailway stationmajor locationsin housetravel deskclose proximityvadabad smellramoji film citycomplimentary breakfasthigher sidehotel is centrally locatedfood qualitycomfortable staythe heart of the cityparadise biryani
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Reviewed 12 July 2017 via mobile

It is an old hotel and may be a 3 or 4star of that time but now 3000 is too high for this hotel.

Rooms are not maintained properly.

But breakfast and location is excellent.

Mostly liquor brands are out of stock at bar but many good rest & bar avaliable near by.


Stayed: February 2017, travelled on business
Thank Mayur M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

Its a get together with my friends and place was decent. . Quiet impressive. At Mehfil it was a live performance and was awesome. If you love songs you can be nearer to the stage otherwise relax at the end. Good food and good service

  • Stayed: January 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Sivarama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017 via mobile

The stay at baseraa was excellent visited to that place with family.enjoyed the food .staff was very helpfull and friendly rooms were very good.spread of breakfast was good.service was excellent thank you so much for everything

Stayed: April 2017, travelled with family
Thank Mohammed F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akhil01121976, General Manager at Hotel Baseraa, responded to this reviewResponded 5 May 2017

Dear Mr. Mohammed F,

I would like to thank you for your recent visit to Hotel Baseraa. It was truly a pleasure to serve you.

We are happy to know that the accommodations, food and service were to your liking, as complete satisfaction is our goal at Hotel Baseraa.

We would love to have the pleasure of seeing you as a regular guest.

We are looking forward to your next visit and wish you the best in your business and personal endeavors.


Thank you.


Sincerely,
Akhilesh Kumar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2017 via mobile

One of the worst hotels I have stayed in the recent times.
I enter the room and I am impressed with the large room.I enter the bathroom and my dreams are shattered.Leaky faucets in the basin and tub.Hot water wasn't hot.The tub refused to drain out the water.
AC refused to cool the room.
Food was equally bad.Every meal gave me a tummy ache.Numerous calls to fix things or change room fell on deaf ears.

Stayed: May 2017, travelled with family
Thank Lata C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akhil01121976, General Manager at Hotel Baseraa, responded to this reviewResponded 5 May 2017

Dear Ms. Lata,

On behalf of “Ohri’s Group of Hotels & Restaurants”, please accept my apology for your unpleasant stay at the Hotel Baseraa recently.

We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We take every complaint seriously and work upon that immediately.

We hope you will see the improvement and enjoy your time with us in your next visit. Please feel free to contact me if you have any further questions or comments concerning your stay.

Thank you.


Sincerely,
Akhilesh Kumar
Mobile No: +91 9866778015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2017 via mobile

Located in Secunderabad This hotel offers a Mid Night Buffet / Special Mid Night Biriyani. The taste is good n ambience is also OK. This is a kind of place who are looking to food late night when other Hotels are closed after 11.00pm

Stayed: March 2017, travelled with friends
Thank NitinKothaari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akhil01121976, General Manager at Hotel Baseraa, responded to this reviewResponded 5 May 2017

Dear Mr. Nitin,

I would like to thank you for your recent visit to Hotel Baseraa. It was truly a pleasure to serve you.

We are pleased to know that the food, service and ambience were to your liking, as complete satisfaction is our goal at Hotel Baseraa.

We would love to have the pleasure of seeing you as a regular guest.

We are looking forward to your next visit and wish you the best in your business and personal endeavors.


Thank you.


Sincerely,
Akhilesh Kumar
Mobile No: +91 9866778015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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