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1 - 6 of 485 reviews
Reviewed 27 January 2010

It’s a two hotel in one. If the front desk thinks you’re OK they probably give you one of the new rooms, if not (our case) we got an old fashioned room. The sheets were clean but there were stains on the ceiling, the TV is small and with only 5 channels. The air conditioner is very noisy. The shower is tiny. Everything dates from the 80´s or before. Breakfast is good but a little crowded because it’s from 6 to 10. Note that check out is at 11h00 (usually they are at 12). If you decide to use one of the pools (one open and the other heated) you´ll have to pay one real for the tower. You don’t get to keep the towel but you have to pay for them. The towels have holes and are VERY thin. Location is good. Too expensive for a two star hotel.

Date of stay: January 2010
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ChristinaBrazil
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hamburgo1585, Gerente Comercial at Hamburgo Palace Hotel, responded to this reviewResponded 2 September 2010
Google Translation

Boa tarde Sra. Christina

Queremos agradecer à seus comentarios em relação à nosso estabelecimento.
Estamos em busca constante na melhoria da qualidade e sem o feedback de nossos hospedes, nao temos como aprimorar nossos serviços.
Anualmente sao feitos investimentos em reformas e manutenção de nossa estrutura física e treinamento de pessoal, este ano entre outros investimento se destacou a reforma do restaurante, para tornar o ambiente mais aconchegante e agradavel durante as refeições.

Nos colocamos à disposição e esperamos poder atende-los em outra oportunidade.

Cordialmente

Vera Lucia Moritzen
Gerente Comercial
47-337-1585
comercial@hamburgopalace.com.br

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Date of stay: January 2022
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago
Google Translation

Room tip: Os quartos com vista para o jardim são mais silenciosos"
Date of stay: December 2021
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
Google Translation

Date of stay: January 2022
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 December 2021 via mobile
Google Translation

Date of stay: December 2021
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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