Reservations were made for two rooms/units for 5 nights. Flight delays caused us to check-in a day late, but the rooms were already paid for. That being said, we checked in early evening and after the first night of terrible rest due to NON-stop rooster crowing, I noticed the literal DUMPING grounds on the property where washers and dryers and other refuge were spread about. Additionally, the showers in the rooms are ok, but the valve controls repeated fell off in my hand making showering a bit more challenging. I did request a room change, but the crowing continued as did the shower challenges. After the second night, we decided that we had enough and I went down to request a refund for the remaining (3) nights stay. The manager was very pleasant and explained that the units were privately owned and that they had to forward the refund request to the owners. After a brief wait, the manager politely told me that the rooms were paid for and that no refunds would be made.
Now being held financially hostage, If I could give this place a negative (-) star rating, I would.
If you're wanting a comfortable stay with any level of amenities, I would advise you to look elsewhere. There are many hotel properties on the island that offer superior accommodations & amenities at relatively similar pricing.More
- Free Wifi
- Free Parking