A few months ago we organised a trip to the Philippines this January and we included Coron for a 3 night stay.
We booked La Natura resort via Booking.com for their great reviews.
By December according to accepted policy the total amount was debited.
In January after the eruption of lake Taal vulcano we were forced to cancel all the trip (Lovely Coron was not affected at all but other parts of the trip were).
I contacted La Natura and asked about a possible refund. Their general manager offered to do a full refund in case our rooms would be resold.
Today I got a message from La Natura general manager informing me they will give me my money back.
The reputation of a business is all about the way you respect and take care of your costumers.
You acted respectfully with kindness and honesty!
Thank you so much and hope to see you soon!
- Free parking