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26 - 31 of 249 reviews
Reviewed 19 June 2017 via mobile

We had a nice stay at Cat Ba Palace hotel. It is very convenient to the main area of Cat Ba Island. The receptionist spoke good English and helped us navigate the generally chaotic set up of our Lan Ha Bay tour. The room was nice, spacious, and had great natural light.

Date of stay: June 2017
Trip type: Travelled as a couple
2  Thank mn6492
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 June 2017 via mobile

The hotel was really clean and close to the beach walk and city center. Good places to eat nearby. Unfortunately the service was not great, the staff barely spoke any English, and when we asked for a taxi they could not arrange one for us. Also it is literally written on the wall that they offer free transports, and they refused to do so when we wanted to go to the hospital cave. Wifi was not working in the room.

Date of stay: June 2017
Trip type: Travelled with friends
Thank clarap906
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 June 2017 via mobile

The room was quite clean and had a nice balcony, but the furniture was worn out and the balcony had no furniture. The localisation was good since it was close to the city centre and the mountains (very close to the cannon fort, but it was a long way up the mountain). The wifi worked well the first night but the next day it didn't work at all on our floor (6th). They had a router on each floor but it just didn't work.

Date of stay: June 2017
Trip type: Travelled with friends
Thank victoriajoere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 June 2017 via mobile

First of all we got our room for 20£ a night. And in some regards it outperformed hotels twice the cost in Hanoi.
1. Air conditioning that stays on after you leave the room
2. Big plus! A proper fridge and freezer, put water in, it can come out frozen if you want to, this actually means a lot in Vietnam because its so bloody warm and humid and drinking something that cold feels amazing

Location was very good,near rose bar and close to amenities. Room was large with a nice bed and balcony, bathroom was a little weird, shower drain outside shower, sink blocking toilet, flip flops left on unit outside shower window( looked like they may have been left there on purpose but were more than likely left by previous travelers and forgot about).scratch that they were actually left for us, the cleaning lady said so, but kind of ridiculous and funny. Rooms have no safe which is also annoying. They we to have the surrender passport policy but with a bit of pressure they give them back. Customer service I have to say was poor enough, very laid back staff.
But I couldn't give this hotel less than 4 stars becauses of bang for buck and the few pluses we hadn't even gotten in hotels twice as expensive.
Catba vision also collect from outside this hotel which is a plus and catba express deliver to here (2 companies which I couldn't recommended highly enough, amazing!)
If you at a couple coming to Catba I'd recommended staying here

Date of stay: June 2017
Trip type: Travelled as a couple
2  Thank ThomasGDF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 June 2017 via mobile

Stayed here for three nights in cat Ba. Rooms were very clean with patio. Quality of room is similar to those of a cheaper price range. Staff was professional but not particularly friendly. Location is average, most hotels are located in this area - 10 min walk to cat co 1. Overall good but average stay at an average hotel in cat Ba. I think that most hotels would have a similar feel, and would try a different one for a cheaper price next time I come.

Date of stay: June 2017
Thank vanensas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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