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Reviews (182)
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All reviewsswimming poolriver viewnice roomwonderful hotelsmall balconyegg stationbreakfast buffetmekong deltarooms are spaciousroom for improvementdeluxe roomlast monthfree bikesspeak good englishroom serviceenglish skillsstar hotel
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Reviewed 25 June 2018 via mobile

In short;

We were positively surprised by this hotel. The view on the Mekong is just astonishing. The pool is chill, the staff friendly. I recognize some pointa out of the reviews, but hey for approx 40 usd i think this is just a very nice deal.

Pieter

Stayed: June 2018, travelled with family
Thank PieterFre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sale42017, Giám đốc quan hệ khách hàng at Ben Tre Riverside Resort, responded to this reviewResponded 30 June 2018

Dear PieterFre,

Warmest greetings from Ben Tre Riverside Resort,
Thank you for choosing to stay at our resort during your recent trip to Ben Tre city and for putting yourself out to share with us recent visit experience.Your review is very valuable to us as it helps us keep up with our services standards. We hope that you will stay with us again in the near future.

Best regards,
Thanh Lam (Mr.)
Customer service manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018

We have a nice stay at Ben Tre Riverside Resort. Room was clean with comfortable king size bed. The resort is located at very nice location, so we choice the room with the river view. It was great to stay this room. Staff was extremely friendly and helful. The pool very nice and clean.Will come back.High recommend to choice this resort when you have a trip to Ben Tre.Thank you for every thing .

  • Stayed: June 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank MINH TRUNG T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sale42017, Giám đốc quan hệ khách hàng at Ben Tre Riverside Resort, responded to this reviewResponded 30 June 2018

Dear Minh Trung T

Warmest greetings from Ben Tre Riverside Resort,
Thank you for choosing to stay at our resort during your recent trip to Ben Tre city and for putting yourself out to share with us recent visit experience.Your review is very valuable to us as it helps us keep up with our services standards. We hope that you will stay with us again in the near future.

Best regards,
Thanh Lam (Mr.)
Customer service manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018 via mobile

I have never written a bad review before, but this place requires it. The pool is gorgeous and the rooms are nice enough but it is overpriced and there were many problems with our stay.
I have never been served such revolting food as I was from this restaurant. The rooms were dirty with dead cockroaches on the floor and mould on the walls. Cleaning service came at 8am and we were still in bed. Asked them to come back and rooms were not serviced at all that day.
It is near nothing. Not hard to catch a taxi, but next time I will stay closer to town.
Totally overpriced and not worth it.

Stayed: June 2018, travelled with family
Thank begeils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sale42017, Giám đốc quan hệ khách hàng at Ben Tre Riverside Resort, responded to this reviewResponded 23 June 2018

Dear Begeils,

Warmest greetings from Ben Tre Riverside Resort,
Thank you for choosing to stay at our resort during your recent trip to Ben Tre city and for putting yourself out to share with us recent visit experience.We very sorry about problems with you stay.On next time we will buy trolley bus for guest go arround Ben Tre City (free) and we wil improve every thing better.Your review is very valuable to us as it helps us keep up with our services standards. We hope that you will stay with us again in the near future.

Best regards,
Thanh Lam (Mr.)
Customer service manager

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Reviewed 31 May 2018

The room very comfortable, clean and modern hotel in a quiet and relaxing location next to the Mekong River. Nice swimming pool with river view. The buffet breakfast with good choices of both Vietnamese and Western food. Staff very friendly and helpful.The wifi strong.If you want to go to night maket you can contact with receptionist to borrow the bike or book the shuttle bus(free) from hotel.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank HO T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sale42017, Giám đốc quan hệ khách hàng at Ben Tre Riverside Resort, responded to this reviewResponded 4 June 2018

Dear HO T,

Warmest greetings from Ben Tre Riverside Resort,
Thank you for choosing to stay at our resort during your recent trip to Ben Tre city and for putting yourself out to share with us recent visit experience.Your review is very valuable to us as it helps us keep up with our services standards. We hope that you will stay with us again in the near future.

Best regards,
Thanh Lam (Mr.)
Customer service manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

The rooms are good, the food is good, the service is ok, but the language skills are not.
This is a place to stay 1-2 nights on a tour of Mekong Delta and have a tourguide do the communication for you for the best experience.

Room Tip: Book seaview and balcony
  • Stayed: May 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Grecofil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sale42017, Giám đốc quan hệ khách hàng at Ben Tre Riverside Resort, responded to this reviewResponded 30 May 2018

Dear Grecofil,

Thank you very much to stay among us to discover the Mekong delta and to take time to let a kind review on your stay in Ben Tre Riverside Resort. We are glad to know that you enjoyed our spacious,comfortable room and food. Your kind words have been delivered to all of our associates who always commit to deliver outstanding service to our guest on every visit.

It is always a great pleasure to welcome you back in the not so distant future.

With warm regards,
Thanh Lam (Mr.)
Customer Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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