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7 - 12 of 333 reviews
Reviewed 5 October 2019 via mobile

You either love it or hate it judging by reviews. we stayed 2 nights and failed to eat in the restaurant on both nights - function on one night and we were offered 5.30 for an evening meal and 9 the other - too early or too late. Bitterly disappointed after all the food reviews. Whilst I accept web site says book in advance, I do believe this hotel is more interested in a local service than for guests staying in what is not a cheap hotel.
Room small, no tea or coffee, no fridge and not easy to take luggage to rooms with copious stairs.
WiFi unreliable and if you do not eat in the hotel you have to go to St Andrews, some 6k away so having a drink is an issue.
I also think the owners are not too bothered about poor reviews!

Date of stay: October 2019
Trip type: Travelled as a couple
3  Thank rogeri
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 October 2019

We arrived a bit later than planned after a round of golf I'm Maine and then discovered we had changed time zones which made it even another hour later. Upon check in, we were asked if we intended to dine in the restaurant and made a quick decision to dine there. We quickly went to our room to clean upend came back down a few minutes later for dinner and were we glad we did. We both ordered the fish, one order of cod and one of haddock, and ate half and then we switched plates so I can attest both were delicious. In addition to the food, the service was outstanding and made for an exceptional stay.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
1  Thank JDG56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 October 2019

Two couples - booked the two night getaway and were very satisfied. The highlight of our trip was our dinner at the restaurant. We each ordered a different entrée and they were all exceptional. Even though the restaurant was full that evening, the waitstaff were attentive and service never lagged. Overall - the entire staff at the hotel were informative, helpful and amiable.

Date of stay: September 2019
    • Value
    • Location
    • Service
Thank Familyvacationphotos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 29 September 2019

Despite being full of Victorian furniture this hotel was actually only built in the sixties to replace a previous one which had been the home of Henry Phipps and Sarah Ross. These two bought so many treasures during their world travels that they bought a town house in St Andrews to put them all. They were philanthropists who gave much to the local community. With a great wooden staircase and a well furnished room, we were very comfortable but there were surprising absences for a hotel of this standard. WiFi was a little spasmodic, There was no facility to make tea or coffee in the room. The bar was taken up with extra dining tables for the excellent restaurant and there was little alternative lounge space so guests congregated noisily on the landing. In room 25 we were woken before 7am and after midnight by people walking in the room above. Breakfast was adequate with a freshly prepared yogurt, oats and fruit dish and then the choice of egg and bacon or French toast with Maple syrup and fruit. Dinner was excellent, we chose a la carte one night and the tasting menu the other, reported separately. We enjoyed the walk up Chamcook Mountain, part of the 87 acre estate and saw the vegetable garden. An enjoyable stay but we departed after a robust discussion about gratuities.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
Thank Mary H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 August 2019 via mobile

Overall the grounds and rooms are very nice. Great to go out for a run in the morning only to return to find a couple of white tailed deer munching their breakfast on the front lawn of the property.

Whilst the rooms are very clean and comfortable we did find that the WiFi at times was particularly slow / not operational.

Unfortunately, we had room 25 on the second floor, the room in itself is fine, the problem is the noise. It is directly above the restaurant. This means that from 18:00 until restaurant close the noise in this room is way too loud (have never stayed anywhere which has such a noise problem). You can hear the noise from multiple conversations and every movement of chairs on the wooden flooring. The room and / or restaurant need better noise insulation.

If you want to eat in the restaurant, make sure you make a reservation well in advance. We stayed three nights and only managed to get a table at a push on the last night at 21:00. See restaurant review.

Overall, we liked they stay here, given a different room may have been a 5.

Date of stay: August 2019
Trip type: Travelled with family
Thank 387tja
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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