What’s there not to absolutely love about this hotel? When you pull up to the hotel parking you question whether you made the right choice, BUT once you step foot on the property you feel something special right away.
Reception - You are greeted with a warm welcome and a smile. Dinora was beyond amazing from start to finish. We had been in contact in regards to my booking while I was here in the states. Then I met Carlos the following day and Carlos was amazing as well. The level of care and attention they provided us was the absolute best. I felt like family.
Now the rooms - we reserved two ocean front rooms. One double queen and one triple. The rooms were very nice and very clean. The views were just 😍😍😍. I can’t get over it.
The food - we had breakfast there the two days we stayed. We ordered el típico. Though small, it was plentiful and delicious! Who wants to start off the day by overeating anyways? It was enough to get us going and ready for the day. We had lunch as well and the ceviche was GREAT!
The staff - the entire staff on the property were very nice and attentive. I have to give kudos to two who stood out...Joel and Alex. Just WOW! Their level of service and attention was out of this world. There was not a single moment where we felt we were missing anything. They made sure we were taken care of. Just as an example, I asked where the liquor store was and Joel walked us there. Got back to the hotel with my bottle and Joel asked if we needed ice, cups, lime and if we needed any mixers. We said sure...within 15 minutes everything was brought up to us. That’s just the start. I can go on and on about how Joel and Alex took care of us.
The same goes for Carlos at the front. He would call to check if we needed anything in the room. The service was just out of this world. Lastly, security. I didn’t get their names but they were amazing as well. Always greeted us and took great care of us even we my cousin and I would get back to the property late night and drunk 🤦🏻♂️.
Location - oceanfront and in the heart of it all. The Rock that the beach is known for is right in front of the hotel. Amazing views. For those looking to go out for an evening of music, drinks and dancing...you can walk to the many bars/clubs nearby. Super safe place with a lot of people from all over the world. We met people from the states, Brazil, Australia and many other countries.
I HIGHLY recommend this hotel. Definitely get a Ocean view room if available. I can’t wait to go back later this month.