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Rick B

Look for something else!

1.0 of 5 bubblesReviewed 15 Jan 2023
Look for something else. I have just spent over 1 hour banging on the gate for the guard to let me into the premises after midnight. DEFINITELY NOT worth over a hundred dollars plus per night! the parking lot was full when we arrived around 4pm because the the place was oversold.
Date of stay: January 2023
Room Tip: Do NOT come here if you plan to tour around and return past midnight.
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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            Reviews (192)
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            9 - 14 of 192 reviews
            Reviewed 3 April 2022 via mobile

            This is a nice hotel located right on the beach. Try and book a room with a view. It was lovely to wake up to the sounds of the waves. The sunset was stunning. Loads of restaurants, shops and bars around. Location is excellent. Rooms were nice. Big and spacious. There are different room options and I treated myself to a nice room. Staff were pleasant and some spoke English. The hotel had a restaurant. I had dinner there on one evening which was nice. A few small negatives. The layout of the hotel and rooms were a bit strange so remember where your room is. Some may find it noisy and too busy but this did not bother me. If your looking for a peaceful beach break, then stay somewhere else.

            Date of stay: April 2022
            Trip type: Travelled solo
            Thank Liveandsee23
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Reviewed 2 February 2022 via mobile

            We were here for two nights. If we had not already booked our whole tour, we would have definitely stayed longer. We had a room with a sea view of the Roca Sunzal. Sunrises and sunrises can be seen from the balcony or on the beach. The breakfast is fantastic. The staff is very accommodating, cordial and discreet. The entire facility is well maintained and very clean. The WLAN works perfectly in all areas. It even reaches parts of the beach. We felt safe at all times and were able to relax well. There was also live music.

            Date of stay: February 2022
            Trip type: Travelled as a couple
            Thank eveline021
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Reviewed 19 August 2021 via mobile

            Problems -
            ••Sparse or no monitoring of:
            •Pool (COVID-related) capacities
            •Pool attire
            •Very young kids/babies (in diapers) in pool
            •Checks of pool chemical levels
            •Unaccompanied kids in pool

            ••Airport pickup was problematic. There was a change from 16 months ago in the airport pickup location (due to COVID) from just outside Arrivals to a parking area some distance away. This change of location was never communicated at booking the transfer or anytime prior to the delayed nighttime flight arrival. This resulted in an unpleasant night on an airport bench before the Roca Sunzal receptionist could be contacted by phone or email the next morning.

            Pluses-
            ••Good WiFi and electrical outlets with only a single, brief outage
            ••Very dedicated, conscientious and professional owner and staff
            ••Consistent daily pool cleaning
            ••Good opportunity to experience some Salvadorian approaches to surfing and oceanfront holidays
            ••Exemplary housekeeping
            ••Very gracious compensation for the airport transfer foul up by a change to more upscale accommodations for some of the reserved stay.

            Room tip: Room H-2 is good poolside choice.
            Date of stay: August 2021
            Trip type: Travelled as a couple
            3  Thank AfricaAtNewYears
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Reviewed 16 April 2020 via mobile

            Boca Olas Resort and Blu Restaurant (and other El Tunco places) have the same ownership as Roca Sunzal Resort and the Resort’s airport transfer driver talked these up on the way from SAL. The room’s brochure had a map (photo) in that showed the maybe 75% sealed walking path connecting the three places. Along the path there were good views of El Tunco rock (a pig or its carcass on its backside), popular surf breaks, and other touristy spots. Housekeeping, security and receptions staff did great work and the Resort restaurant looked to be one of the best in El Tunco. Resort wasn’t cheap (~$100 per night for 2 persons with breakfast) but it was a high quality, secure operation. Although crowded on weekends, the pool for guests - overflown regularly by flights of pelicans - was well maintained. Pool water was mostly circulating and was topped up at least once by tank truck. Some pool rules didn’t seem to need translating (sign photo). Secured parking area was full Sunday morning and fully empty Monday morning. Walking on brown beach sand (after traversing rock piles) at higher tides meant crossing lots more rocks, and 3 ocean-front places laid out sand & umbrella stands for patrons. Arrival was just before El Salvador closed up to foreigners due to the virus (poster photo). After the airport closure cleaners and maintenance staff wore masks, restaurant had only takeaway for non-guests, room rate discount was offered for extended stays, and only locals seemed around.

            Date of stay: March 2020
            Trip type: Travelled solo
            3  Thank AfricaAtNewYears
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
            Reviewed 5 February 2020 via mobile

            it was heaven on earth.. food beach sun the staff the cooks.. service was excellant i couldnt be any happier......ill recommend Roca Sunzal to anybody that comes here.. Can't wait for my next trip here again..

            Date of stay: February 2020
            Trip type: Travelled as a couple
            2  Thank otteloc
            This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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