For a reputed 5 star resort I was regrettably underwhelmed by this resort.
Whilst most aspects of the hotel were generally fair, there were just too many niggles which would make it hard for me to recommend.
Of the positives the pricing for food and beverages were really great value and especially at the hotel’s restaurant which I have separately reviewed in deserved glowing terms. Parking and wifi was complimentary.
On arrival no assistance was made available to assist with our luggage. Whilst check in was efficient, no information was offered as to the facilities, the protocols with the “guarded” towels, dining times etc.
Our “junior suite” was spotlessly clean however function poor. The ridiculously narrow double shower would struggle with any full sized adult and drained poorly and absent of any bathroom towels (later collected from the spa) . The television was the size of an old desk top computer screen, lighting was poor, almost no where to store suit cases and the neighbours television nearly always unduly audible. The outdoor terrace was pleasant enough but felt unsafe with the barrier broken glass.
My wife and I both enjoyed the heated outdoor pool although achieving service was over three days was a challenge.
Probably the most unappealing aspect of our stay was the breakfast. We have travelled multiple times to almost every region of Italy and are accustomed to “Italian” breakfast offerings. Apart from the great coffee and fresh orange juice (make your own), the other offerings were meagre at best. For example, no eggs but some soggy bacon and no fresh bread or rolls but some sweet supermarket bread for toast. For such a fabulous evening restaurant venue, the breakfast is an embarrassment.
Given our assessment of the resort, neither my wife or I were interested in the spa.