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Reviewed 29 June 2018 via mobile

thanks to ram ...our family stay was awesome..it was so much fun ..we enjoyed our family trip very much..there are so many activities here that we enjoyed ..we didnt even notice how our 4 days trip ended .. we wanted to stay longer than that and i hope we will do it next time for sure..

Stayed: June 2018, travelled with family
Thank mufizal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NGDSR, General Manager at Novotel Goa Dona Sylvia Resort, responded to this reviewResponded 29 June 2018

Dear Mufiza,

Greetings from Novotel Goa Dona Sylvia Resort!

We are happy to receive your wonderful feedback on this forum.

Your kind praises are the perfect source of our inspiration for our entire team. We are extremely thankful for all your special recommendations.

We are definitely looking forward to extending our gracious hospitality once again.

Warm Regards,

Vishal

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Reviewed 29 June 2018 via mobile

It was our awesome stay...Thanks to this hotel we enjoyed our family trip so much..it was fun for us and we will surely plan to come to Goa and book our staying here only..There are so many activities here that we enjoyed ... We didn't even know how our 4 days trip ended...we wanted to stay longer ..thank you ram ..

Stayed: June 2018, travelled with family
Thank AbdulAzizL6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NGDSR, General Manager at Novotel Goa Dona Sylvia Resort, responded to this reviewResponded 29 June 2018

Dear Abdul,

Greetings from Novotel Goa Dona Sylvia Resort!

We are truly delighted reading your review. It is a pleasure to note that we have been successful in providing you with an awesome and memorable experience. Reviews like these go a long way to inspire and motivate our team.

Hope to see you soon!

Warm Regards,

Vishal

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Reviewed 28 June 2018 via mobile

Its a very beautiful resort with extremely beautiful and secluded private beach and lush swimming pool
Room service speed is slow
Staff attitude needs little improvement and more training required
Food was good and breakfast buffet was really good with lot of variety
Lot of quality restaurants outside property along with grocery store and little market

Stayed: June 2018, travelled with friends
Thank Deepak J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NGDSR, General Manager at Novotel Goa Dona Sylvia Resort, responded to this reviewResponded 29 June 2018

Dear Deepak,

Greetings from Novotel Goa Dona Sylvia Resort!

We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback on Trip Advisor.

We are delighted to know that you have enjoyed your stay with us and were happy with the facilities,food and ambience at our resort to ensure your stay was comfortable and relaxing.

We have also noted your feedback, which are being addressed to ensure our guests enjoys a comfortable stay with us.

Our team has been sensitized of the same and measures have been taken to ensure a similar experience does not re-occur.

We look forward to host you once again in the near future.

Warm Regards,

Vishal




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Reviewed 27 June 2018 via mobile

I had been in the month of june with family and friends at novotel dona sylvia. The staff is polite helpful food is great Rooms are spacious and clean. Its a resort that il always prefer staying and recommend to all. Didnt expect this good service. Was much above expectations. Hope to visit soon again. Special thanks to Mr Vishal And Kaity. Ul made my stay amazing. Thankyou

Stayed: June 2018, travelled with family
1  Thank docamol2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NGDSR, General Manager at Novotel Goa Dona Sylvia Resort, responded to this reviewResponded 28 June 2018

Dear Docamol,


Greetings from Novotel Goa Dona Sylvia Resort!

We thank you for staying at Novotel Goa Dona Sylvia and sharing your valuable feedback on Trip Advisor.

We are delighted to know that you have enjoyed your stay with us and were happy with the facilities, ambience and services provided at our resort to ensure your stay was comfortable and relaxing.

It is our endeavor to provide our guests with the highest quality of product and services, the standard we always aim at. Your feedback motivates us to ensure that we continue to deliver a true "Novotel Goa Dona Sylvia Experience" to every guest visiting our resort.

Hope to see you soon in the near future so that we can once again showcase our true hospitality under the lens of care.

Warm Regards,

Vishal

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Reviewed 27 June 2018 via mobile

Stayed here in the mid June last year , that time the hotel was under transitioning to Novotel. The staff is very well trained and courteous. The room we stayed had some water tank leakage issue so the first night was not very comfortable. Once we bought it to managements notice they were kind enough to shift us to cottage .
We took all meals included plan and it was totally worth it.
This property has lot of open space for kids to play .

Stayed: July 2017, travelled with family
1  Thank Seherawat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NGDSR, General Manager at Novotel Goa Dona Sylvia Resort, responded to this reviewResponded 28 June 2018

Dear Seherawat,

Greetings from Novotel Goa Dona Sylvia Resort!

It is extremely gratifying for us to know that you enjoyed your stay with our warm hospitality.

Your feedback has been shared with the team and it surely does motivate them to maintain our standards and to work towards are ultimate goal of “Customer Satisfaction”.

You compliments are a great source of inspiration for team Novotel Goa Dona Sylvia.

Looking forward to extending our gracious service once again!

Hope to see you soon!

Warm Regards,

Vishal

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