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“Leela was as colourful as the name”
Review of The Leela Goa

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The Leela Goa
Ranked #1 of 10 Hotels in Cavelossim
Certificate of Excellence
Reviewed 8 June 2011

Leela palace
Date: 18 December 2010
We booked this hotel for our weeklong stay in Goa mainly based on its #1 rating on TripAdvisor. And it is a unique little gem, really.

We have stayed at many hotels over the years, often luxury ones with impeccable details and fantastic designs. Price-wise Casa Candolim is on par with these better-class hotels. But the comparison fails: Casa Candolim is not a luxury place. Yet, in ten years from now, I’m sure we will still fondly remember the vacation we had there.

It is the perceptive and friendly service that makes it worthwhile staying in this small family-run hotel. The owners and staff are social at just the right level and they go to great length to make you feel at home. In the afternoon, the staff would bring out snacks and coffee for guests who had opted to spend the day in the shade of the palm trees in the little garden. At no charge.

Even my family, who did not stay in the hotel, was received with open arms and exceptionally generously when they came to visit. The owner even offered us to invite them all (ten people) to the hotel’s garden for the celebration of my father’s birthday. For the occasion they had prepared home-baked cake, snacks and a fantastically thoughtful gift.

This said, there is nothing wrong with the facilities. The room we had was spacious and pretty, the breakfast is good and the distance to the beach is limited. The garden may be small, but it’s a relaxing and quiet place – one where you really don’t mind spending an afternoon or two with a good book.

And as many people have written before. Casa Candolim is a place you would definitely come back to and recommend to your friends. Thank you very much for making our stay so pleasant!!!

  • Stayed: December 2010, travelled with friends
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Thank brij1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 June 2011

Went with parents and Family for 6 nights to goa, 3 nights in Leela.
Had been to this hotel 15years ago during my honeymoon, so always have fond memories.
The hotel did not disappoint, the pool is cool my daughter 11 year old enjoyed the food as always you end up eating much more than you should.
You can watch DVD in your room, go to the beach, and don't miss the pool

  • Stayed: July 2010, travelled with family
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Thank anishmehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2011

Leela goa can be rated as one of the best hotels in Goa and India, the location is superb with great beach near by, has very friendly staff for anything we require, the typical leela hoaspitality i would say, the rooms are spacious and the casino also is quite well equiped.
The rates in restaurants seems to be on the little higher side.

  • Stayed: February 2011, travelled with family
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2  Thank geo075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascal_Dupuis, General Manager at The Leela Goa, responded to this reviewResponded 11 August 2011

We greatly appreciate your kind feedback following your stay at The Leela Goa and it was with pleasure that your comments were shared with our entire team.

Thank you once again and we look forward to welcoming you back.

Shridhar Nair
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2011

Very good property, away from noisy city life,
The best part of this hotel is sea breach at walking distance.
I like every thing in the hotel but the only thingh they may have to improve is the staff atitude.

  • Stayed: May 2011, travelled on business
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2  Thank SunnyChennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pascal_Dupuis, General Manager at The Leela Goa, responded to this reviewResponded 11 August 2011

We greatly appreciate your kind feedback following your stay at The Leela Kempinski Goa. I am really sorry that you did not find our staff attitude satisfactory and your comment will definitely be taken up during our staff training sessions, for necessary improvements.

Thank you once again and we look forward to welcoming you back.

Shridhar Nair
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2011

I would have expected the Leela to be a bit more trendy, neater, newer etc. However, the experience was something that left us wanting.

I would like someone who claims to be a 7 star hotel, to have individual cars or mini vans to ferry passengers from the hotel to the airport and back! Rather than that old 34 seater bus. Nonetheless, they did have cold towels and water bottles for all of us and the journey was comfortable.

The hotel was under renovation. Only 60 odd rooms were available while the rest were all gutted out. The noise level was minimal, but since most rooms were overlooking the lagoon including the ones with workers in them, it was kind of unsettling to look out at the lagoon with a potential threat of a worker peeking into your room!

The staff at Leela was disappointing from two perspectives. When you are there for 3 to 4 days, you do not want to repeat your preferences on food and other things like AC or non AC at every meal. You also want to be able to strike a rapport with the staff so that you can expect a more homely service. It is legitimate to ask for my room number once, but twice in 3 days when I walk down for breakfast is something I am not too happy to do. Given that hotel had only 60 rooms running.

The staff hence was quite impersonal except for two exceptionally brilliant sous chefs are the egg station and the dosa station, who smiled and pleased everyone who came along.

The rooms that we got were on the first level with an attached balcony. The rooms were newly renovated in an otherwise older dilapidated hotel. The entire hotel needs to get refurbished.

The restaurants were good, the food is tasty but the buffet was repeating itself and the desserts were a re-hashed cousin from the night before. We had luckily not taken the buffet and hence we were ordering fresh each time.

The pool is large and inviting and probably the saving grace for the hotel at this stage.

The gym room does not provide headphones and the equipment is old, especially the mechanised treadmills and EFX machines. I was surprised that they had TVs to see but the only way you could hear them was to turn them up at the risk of disturbing the others!

Overall, I expected a lot more. Had it not been for the food being better than Park Hyatt, I would have not come to Leela at all. Park Hyatt trumps Leela in all aspects!

  • Stayed: May 2011, travelled as a couple
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3  Thank Rajiv78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Leela Goa

Address: Mobor, Cavelossim 403731, India
Phone Number:
Region: India > Goa > South Goa District > Cavelossim
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Cavelossim
#1 Spa Hotel in Cavelossim
#1 Luxury Hotel in Cavelossim
#1 Family Hotel in Cavelossim
#1 Romantic Hotel in Cavelossim
#2 Business Hotel in Cavelossim
Price Range: $407 - $1,642 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Leela Goa 5*
Number of rooms: 206
Official Description (provided by the hotel):
Combine the opulence and luxury of 5 star hotels, The Leela Goa with the natural beauty and Portuguese heritage of South Goa for the ultimate beach holiday. The hotel is set in 75 lush acres with a pristine beach, a 12 hole golf course and world class dining making it the finest 5 star hotels in Goa. While the rooms and suites, The Restaurant and the signature Jamavar have been designed by Jeffrey A. Wilkes, the principal designer of DESIGNWILKES, the art and embellishment has been done by Mrs. Madhu Nair. ... more   less 
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Also Known As:
The Leela Goa Hotel Cavelossim
Leela Kempinski Goa Cavelossim
Leela Goa
Goa Hotel Leela
Goa Leela
Leela Kempinski Goa Hotel Cavelossim
Leela Palace Goa
The Leela Goa Cavelossim

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