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Hacienda Na Xamena, Ibiza
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Reviews (664)
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All reviewseden restaurantspa treatmentseden suitespectacular locationour honeymoondinner reservationsoutdoor poolamazing hoteliberico hamrelaxing hotelstaff went out of their waymain townviews are amazingoverlooking the baysun loungerstapasmain pool
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14 - 19 of 664 reviews
Reviewed 12 October 2017

We have booked through their website a special package with breakfast and spa treatments (only availabile if you book direct), and from that moment onwards it has all been pure bliss. The resort is beautiful with loads of natural touches here and there, the atmosphere and the feel and vibe is truly magical. My wife and I feel very lucky to be able to experience it! Dont expect show off luxury, with sterile finishing, at the Hacienda its all about this kind of different luxury, more natural and personal, and its really unique and very touching. We will def be back sometime, worth every penny.

Room Tip: the Double Standard was fantastic!
Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank rejds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaNaXamena, Director of Sales at Hacienda Na Xamena, Ibiza, responded to this reviewResponded 8 November 2017

Dear Guest,

Thank you for your kind stay and visit, and thank you for your sharing your experience with us and the community here on Trip Advisor.

We are very happy to hear you enjoyed your time with us and especially the special package which you booked directly with us. Your kind words are very motivating and will be personally passed on to the mentioned departments. We sense in your comment also that you have truly felt our vibe and the experience we try to re-create. Thank you!

We truly are looking forward to having you back with us!

Sending you warmest regards,

Victor & the Hacienda Na Xamena team <3

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

Magnificent views from our balcony and the hotel was very pretty with great big comfy sun loungers. Cocktails and food were good but before my stay I had emailed the hotel about booking surprise spa treatments for my boyfriends birthday and on check in they told him about the spa treatments which completely ruined the surprise. We had dinner in the main restaurant the first evening, the Service was very slow and not attentive as their was nobody around for a good 20 minutes before we got our dessert menus. The hairdryer needs updating. Never any water in gym and Breakfast is nothing special compared to other 5* hotels I have stayed in. We had 5 nights at this hotel probably should of done with 2 or 3. If I'm honest we didn't get the experience we was expecting and felt the price per night was too much for the lack of service

Stayed: September 2017, travelled as a couple
Thank sally r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaNaXamena, Director of Sales at Hacienda Na Xamena, Ibiza, responded to this reviewResponded 8 November 2017

Dear Sally,

Thank you for your stay and visit, and thank you for taking the time to share your feedback.

We are happy to hear you enjoyed the views and the big and comfortable sun loungers from your very own balcony. We do sincerely apologise for the surprise mistake, and we will use this to improve. Regarding your dinner mention about our team at the Restaurant, we had received numerous mentions and have rapidly turn the situation. We again apologise. Your comment on our breakfast serves our chef as motivation to further improve.

Again, thank you for staying with us, and thank you for your constructive feedback. Should you wish to add anything else we remain at your complete disposal.

We hope to have the opportunity to welcome you again in the future!

With our best regards,

Victor & the Hacienda Na Xamena team <3
marketing@haciendanaxamena-ibiza.com

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Reviewed 5 October 2017

The views from this hotel are unreal. We had a wonderfully relaxing stay here, the sunken bath tubs in the bedrooms were a lovely feature. Service for drinks and cocktails round the pool area as well as eveing meals were all very very good. Looking forward to returning! We sayed here for a week in September/October 2016!

Stayed: November 2016
1  Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaNaXamena, Director of Sales at Hacienda Na Xamena, Ibiza, responded to this reviewResponded 7 November 2017

Dear Sarah,

Thank you for your stay with us, and thank you sharing your feedback even so late! :)

We thank you for your very warm words and very much look forward as well to welcome you again!

See you next season hopefully,

With our best regards,

Victor & the team at Hacienda Na Xamena <3

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

Superior Hotel! Outstanding location and view!! Wonderful room with private pool and incredible bathtub overlooking the sea 300 feet below. Beautiful pool and excellent restaurant. Best of all, the staff!! We were treated to prompt service with a smile that lit up the room by a young woman named Laury Anne. We can't wait to go back!!!

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank dreiss1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaNaXamena, SMD Manager at Hacienda Na Xamena, Ibiza, responded to this reviewResponded 9 November 2017

Dear Guest,

Thank you dearly for your kind stay with us, and thank you for taking the time to share your experience with us here on Trip Advisor.

It is for us a complete pleasure to serve cherished guests. Laury Anne is very thankful for your comment, and we did even show her the pictures you sent us in private :) She was very happy :)

We very much also look forward to welcome you in the future! Maybe next season, maybe further in the future!

Warm regards from the white island,

Victor & the Hacienda Na Xamena team <3

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017

The paradise of the white Isle....... We just recent used Hacienda Na Xamena as the venue for our wedding ceremony and what an experience it was for us and our guests.
The views are incredibly stunning day or night, which goes without saying.
In addition to this, the staff made everything absolutely perfect for us from organising guests to the right locations, right down to making sure our glasses were not empty at the reception.
So humbly grateful for everything they did to keep a smile on my now wife's face. Highly recommend this to anyone looking to wed in Ibiza!
So much so its going on my blog Maketh-the-Man

Room Tip: Rooms closest to the sea view
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank antonywelcome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaNaXamena, Sales, Marketing & Digital Manager at Hacienda Na Xamena, Ibiza, responded to this reviewResponded 9 November 2017

Dear Antony,

Thank you dearly for chosing us to celebrate your wedding, and thank you for taking the time to share your feedback. I am sure Irina, our events coordinator whom helped organise your wedding, will highly appreciate reading it!

For us it is always a pleasure to serve cherished guests like yourself. Again, thank you very much.

We very much look forwad to welcome you in the future, for a celebratory event or simple a romantic getaway with your now wife! :) <3

Sending you very warm regards,

Victor & the Hacienda Na Xamena team <3

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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