We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Sofia Sea View(Pwani Mchangani)
US$313
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Waridi Beach Resort & Spa(Pwani Mchangani)
US$134
Booking.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
Moonshine Villa(Pwani Mchangani)
US$53
Booking.com
View Deal
  • Free Parking
  • Bar/Lounge
Villa Kipara(Pwani Mchangani)
US$77
Booking.com
View Deal
Waikiki Zanzibar Resort(Pwani Mchangani)
US$64
US$50
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Silver Sands Beach Hotel(Pwani Mchangani)
US$42
Booking.com
View Deal
The Dhow Club, Zanzibar(Pwani Mchangani)
US$88
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Surfescape Village - Zanzibar(Pwani Mchangani)(Great Value!)
US$58
Orbitz.com
View Deal
  • Free Wifi
  • Free Parking
Coral Reef Beach Resort(Pwani Mchangani)
TripAdvisor
View Deal
  • Free Parking
  • Breakfast included
Reviews (1,006)
Filter reviews
1,006 results
Traveller rating
638
278
55
26
9
Traveller type
Time of year
LanguageAll languages
More languages
638
278
55
26
9
Show reviews that mention
All reviewspool barmain restaurantindian restaurantstone townour honeymoonlow tidesoupsafrican stylevillage walkseafood platterstar fishwater poloa la carte restaurantsrooms are largehigh priceseddy murphywater shoes
Filter
Updating list...
31 - 36 of 1,006 reviews
Reviewed 10 September 2017

We just came back from Zanzibar, two of us and our daughter spent in Neptune Pwani beach resort and spa hotel 15 nights. Its very nice place, with green nature and authentic built coconut roofs houses with african furniture.
Staff is awesome, very smiley, attentive and helpful in every step, trying to do our stay easy and unforgettable.
In General, Hotel was full, but didn't feel like that, you can easily find the place round pool, take seat by pool bar, or find place by the beach, on the sun or in the shadow. Hotel has wonderful white sand beach. After the ocean goes out from the shore, you can walk on the coral reef. That was very nice experience, to touch all water life, colorful stars, cucumbers, spiders, crabs, corals etc
The food is full of choice and very quality and never repeats, everybody can choose by them taste and habits. We loved very much Indian food a la carte restaurant. Also in the bars, they mix all popular coctails ant fresh fruit moctails, even not from menu.
Rooms are authentic african style, once are cleaned during lunch and on dinner time prepared for night, insects spraying and shut curtains and canopys.
We had here our nicest time ever because of our Wedding celebration and Honeymoon. Hotel did all things was needed for our festive, bridal bouquet for me and our daughter, Masai dance, escort with flowers and rice, red carpet, Marriage ceremony, cake, Champagne and romantic dinner on the beach. We have nothing to worry about, just to choose the date. Most of all surprised us hotels gifted a honeymoon week in the Suit. All the time the felt lots of attention and care, which made us feel like special guest and our stay unforgettable.
If you want relaxing stay in Zanzibar - Neptune Resort highly recomended.

Room Tip: all rooms see fronted
  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank jurkute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this reviewResponded 18 September 2017

Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
We are grateful for their interest and for their sharing suggestions for improvement with us.
Many thanks for letting us know your experiences. We have forwarded your nice feedback to the teams.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017

We stayed for 4 nights in this resort after our 8 day safari in Tanzania. It is the excellent place to relax. The grounds, buildings and rooms are beautiful, there are 2 swimming pools, a lovely beach. The central restaurant serves excellent food. There are also 3 special restaurants (included, but you need to make a reservation). The Indian and Italian restaurant are very good, only the newly opened Thai restaurant, does not really serve Thai food.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Tineke_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this reviewResponded 21 August 2017

Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
We are grateful for their interest and for their sharing suggestions for improvement with us.
Many thanks for letting us know your experiences.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017 via mobile

We have just returned from this hotel having spent five days here following a Safari.
A good hotel with lots to do. We would highly recommend staying here, mainly due to the excellent Customer Service. The staff all contributed to us having a great time. Everyone is so helpful, always with a smile and all doing their best to enhance your stay.
Facilities all clean and whilst the hotel was full it certainly didn't feel like that with plenty of space around the pools and in the restaurants.

Stayed: August 2017, travelled with family
1  Thank Andy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this reviewResponded 21 August 2017

Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
We are grateful for their interest and for their sharing suggestions for improvement with us.
Many thanks for letting us know your experiences.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017 via mobile

I am writing this review during our stay here. We already have spent a few days here and I must say that everything is excellent! The staff and the management are doing a great job! Everyone is very friendly and attentive to accommodate any need you might have. Rooms are very clean : The cleaning staff comes once in the morning and then the room is prepared for the night. The garden and the beach is well maintained. Restaurants have a very good choice of food and a diverse menu. We had booked a sea food dinner at the exclusive restaurant one evening and it was beyond expectations! The chef himself came over to make sure everything went well, the overall attention to details of the staff and the management was well noticed by us and we felt very well taken care of! The Thai and the Indian restaurant is also very good!
I believe there is a great deal of work put into it by everyone working here and it shows! It was a great trip for us so far and hopefully we will come again!

Stayed: August 2017, travelled as a couple
Thank Oana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this reviewResponded 2 August 2017

Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
We are grateful for their interest and for their sharing suggestions for improvement with us.
Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017

Nothing much to write home about here - the place is a decent all-inclusive, but it doesn't really have anything that stands out - it is a basic beach all-inclusive that could be anywhere in the world - it just happens to be in Zanzibar. On the whole, the rooms are good, food was good (breakfasts were not as great), but there are set meal times. The beach is ok, but there are a lot of beach boys around. Just pretty "meh".

Stayed: June 2017
1  Thank cheetahtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this reviewResponded 2 August 2017

Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
We are grateful for their interest and for their sharing suggestions for improvement with us.
Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews